QA Engineer

• Develop & implement the overall Software Quality strategy in alignment with business goals and client expectations
• Establish quality assurance metrics, processes & best practices; present metrics monthly & quarterly to IT leadership
• Oversee creation and execution of comprehensive test plans, test cases, and test scripts
• Ensure implementation of automated testing, regression, performance testing, and user acceptance testing (UAT)
• Drive implementation of end-to-end test processes and automated testing frameworks
• Continuously evaluate and refine QA processes to improve efficiency and quality
• Advocate and implement Agile, Continuous Integration/Continuous Deployment, and DevOps practices
• Work closely with developers, product managers, business analysts, and stakeholders to ensure clear product quality requirements
• Communicate QA findings, progress, and challenges to senior management and cross-functional teams
• Provide feedback to development teams on product improvements and areas requiring additional focus
• Identify and assess quality risks and develop plans for high-risk or complex testing challenges
• Lead, hire, mentor, and develop QA leaders and engineers; foster a collaborative, high-performance QA culture
• Provide regular reports on QA status including test coverage, defect ratios & trends, automation trends, and maintain documentation
• Understand customer expectations and use feedback to inform quality improvements

VP, Quality Assurance, AI Tools

Senior QA Specialist, IMSC, NC, CAPA

Senior QA Specialist – IMSC, NC, CAPA

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