Learning and Development

• The Learning Specialist will organize and conduct training programs for employees that equip and inspire employees with the knowledge, skills, and motivation to excel in their roles.
• Collaborates across the organization to prioritize learning needs and meet them effectively through a variety of adult-learning methods.
• Acts as the subject matter expert in their specific area of expertise based on the ongoing needs of the organization.
• Designs and delivers onboarding and/or upskilling programs, as well as other L&D initiatives in response to changing needs across the organization.
• Works with internal customers (Patient Services managers, field management and Marketing) to define training solutions that meet the needs identified.
• Conducts needs assessments/instructional analysis to ensure consistency in training content and methods across the organization.
• Applies training best practices based on adult learning theory to best meet learning needs; methods include but are not limited to virtual instructor-led classroom, e-learning, self-study, social media tools, video, conference calls, etc.
• Consistently identifies new training approaches, practices and processes to improve efficiency of training development.
• Partners closely with the Instructional Design team to develop online training.
• Maintains required documentation for staff attendance and ensures completion of required trainings. Reports on employee progress during or after training period(s) and maintains up to date training logs and records.

Learning Specialist

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