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Lead Manager
AssistantlyLofty Expert & Lead Manager at Assistantly managing the Lofty platform and inbound leads. Ensuring CRM adoption, tracking lead activity, and supporting agent performance in real estate.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM managementlead conversion processesdrip campaignsautomation sequencesdata hygienepipeline optimizationworkflow auditingtaggingsetup
Soft Skills
confident communicatorteachingtraininghighly organizedattention to detailproactive thinkerstrategic thinkerownershipdriving results
Tools & Technologies
Lofty CRM
Industry Keywords
real estateISAsales funnelslead managementefficiencyconversionfollow-up consistency
About the role
Key responsibilities & impact- Serve as the Lofty Subject Matter Expert, acting as the primary point of contact for all CRM-related questions and troubleshooting
- Train and support agents on how to properly use Lofty, ensuring adoption, consistency, and best practices across the team
- Own the entire Lofty platform, including setup, workflows, tagging, automation, and pipeline optimization
- Manage inbound company leads as an ISA, responding quickly, qualifying prospects, and routing opportunities appropriately
- Ensure no lead goes untouched, monitoring follow-ups and holding agents accountable to response standards
- Audit and improve current CRM workflows, identifying gaps and implementing smarter systems to increase efficiency and conversion
- Create and optimize drip campaigns and automation sequences for buyers, sellers, and long-term nurture
- Track lead activity and pipeline health, providing visibility into performance and areas for improvement
- Recommend strategic enhancements to improve speed-to-lead, follow-up consistency, and overall CRM performance
- Maintain clean data hygiene, updating records, managing duplicates, and keeping the database organized
Requirements
What you’ll need- 3+ years experience managing a real estate CRM (must-have)
- Strong hands-on experience with Lofty CRM (must-have)
- Experience working as an ISA or managing inbound real estate leads (must-have)
- Strong understanding of real estate sales funnels and lead conversion processes (must-have)
- Confident communicator comfortable teaching and training others
- Highly organized with strong attention to detail
- Proactive and strategic thinker who suggests improvements, not just executes tasks
- Self-starter who takes ownership and drives results
Benefits
Comp & perks- Competitive salary
- Paid US holidays
- Paid wellness days
- Health & wellness allowance
- Monthly profit sharing
- Sales, AI, and Operations upskilling
- Dedicated Success Manager and long-term placement support