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Medical Administrative Assistant
Assist WorldPart-time Medical Administrative Assistant supporting a growing mental health practice remotely. Managing faxes, referrals, prior authorisations, lab administration, and back-office workflows.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail in managing administrative tasks within a healthcare setting. Proficient in handling confidential medical information and improving administrative processes to support a mental health practice.
Highest-signal resume keywords
Medical Administration ExperienceProcess ImprovementConfidential Information ManagementCommunication SkillsExperience With RingCentral
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare AdministrationAdministrative SupportPrior AuthorisationsLab CoordinationDocument Management
Soft Skills
Highly OrganisedDetail-OrientedProactiveQuick LearnerProfessional Communication
Tools & Technologies
RingCentralPracticeQIntakeQMedical Practice Management Software
Industry Keywords
Mental HealthHealthcare SettingSOPsRemote WorkPatient Communication
About the role
Key responsibilities & impact- Manage and send faxes and handle incoming documentation
- Coordinate lab-related administrative tasks
- Support prior authorisations (PAs)
- Coordinate external referrals
- Manage and organise administrative follow-ups
- Answer incoming phone calls where appropriate
- Provide general back-office administrative support
- Follow established SOPs and processes
- Identify opportunities to improve and streamline administrative systems
- Support a growing mental health practice and its clinical team across two locations
Requirements
What you’ll need- Experience in medical or healthcare administration
- Highly organised and detail-oriented
- Quick learner able to confidently pick up new processes and systems
- Comfortable working independently in a remote environment
- Proactive and able to identify ways to improve processes
- Professional and confident communicating with patients and external providers
- Comfortable working with confidential medical information
- Ideally experienced within a mental health or similar healthcare setting
- Comfortable communicating over the phone with a clear, professional and easily understood accent
- Experience with RingCentral advantageous
- Experience with PracticeQ / IntakeQ advantageous
- Experience with other medical practice management or communication platforms considered
- Part-time, 20 hours per week initially, with potential to increase to full-time
Benefits
Comp & perks- 100% REMOTE
- $50 birthday bonus
- $200 testimonial bonus
- NO TRACKER. NO PROBLEM