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Assist World

Medical Front Desk Receptionist

Assist World

Medical Front Desk Receptionist becoming the first point of contact for a busy plastic surgery practice. Ensure outstanding patient service and a seamless experience for callers.

Posted 7/26/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 $1,100 - $1,400 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to provide a warm, friendly, and personalized experience for patients. Proficient in accurately recording and communicating patient information while maintaining professionalism and empathy.

Highest-signal resume keywords
Customer Service SkillsClear Communication SkillsComputer LiteracyExperience in Healthcare EnvironmentProfessional Telephone Manner

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
EmpathyOrganizational SkillsReliabilityCompassionRapport Building
Tools & Technologies
Internal Software
Industry Keywords
ReceptionistFront DeskCall HandlingPatient-Facing EnvironmentMedicalHealthcareDentalCosmetic

About the role

Key responsibilities & impact
  • Answer all incoming calls promptly and professionally.
  • Ensure patients receive a warm, friendly, and personalised experience.
  • Handle patient enquiries and direct calls appropriately.
  • Provide excellent customer service while maintaining professionalism and empathy.
  • Accurately record and communicate patient information.
  • Learn and use the practice's internal software (full training provided).

Requirements

What you’ll need
  • Previous experience in a receptionist, front desk, call handling or customer service role.
  • Experience within a medical, healthcare, dental, cosmetic or similar patient-facing environment is highly desirable.
  • Excellent spoken and written English.
  • Neutral or minimal accent with clear communication skills.
  • Friendly, compassionate and confident telephone manner.
  • Strong customer service skills with the ability to build rapport quickly.
  • Good computer literacy and ability to learn new systems.
  • Professional, reliable and organised.

Benefits

Comp & perks
  • 100% REMOTE
  • $50 birthday bonus
  • $200 testimonial bonus