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Project Estimator – Receptionist
Assist WorldProject Estimator/Receptionist in the tiling industry supporting administration, client interactions, and CRM management. Seeking someone with tiling experience and excellent customer service skills.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and administrative support within the tiling industry, with strong organizational skills and attention to detail. Proficient in managing project estimates and utilizing CRM systems to enhance operational efficiency.
Highest-signal resume keywords
Tiling Industry ExperienceJobThread CRM ProficiencyCustomer Service ExcellenceStrong Organizational SkillsExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project EstimationQuotation InputTile Layout UnderstandingProject MeasurementCRM System Management
Soft Skills
Attention to DetailProactive AttitudeProfessional Telephone MannerAbility to Manage Multiple Tasks
Tools & Technologies
JobThread CRMAI Tools
Industry Keywords
TilingSales ExperienceCustomer Information ManagementOffice CoordinationAdministrative Support
About the role
Key responsibilities & impact- Answer and manage incoming telephone calls professionally and efficiently.
- Provide excellent customer service to clients and suppliers.
- Input project estimates and quotations into the CRM system (JobThread).
- Support the team with administrative tasks as required.
- Ensure customer information and project details are accurately maintained.
- Assist with general office coordination and communication.
Requirements
What you’ll need- Previous experience within the tiling industry (essential).
- Experience in sales will be an advantage.
- A good visual understanding of tile layouts, spacing, and project measurements.
- Strong organisational skills and excellent attention to detail.
- Confident IT skills and the ability to learn new systems.
- Experience using JobThread CRM would be advantageous, although training can be provided.
- An interest in or experience using AI tools to improve efficiency would be highly desirable.
- Excellent communication skills and a professional telephone manner.
- A proactive attitude with the ability to manage multiple tasks.
Benefits
Comp & perks- 100% REMOTE
- $50 birthday bonus
- $200 testimonial bonus
- NO TRACKER. NO PROBLEM