Bilingual Operations & Client Success Coordinator – Spanish/English

Assist World

Bilingual Operations & Client Success Coordinator supporting day-to-day operations and client communication for a growing service-based business.

Posted 7/18/2026full-timeRemote • 🇨🇴 ColombiaMid-LevelSenior💰 $700 - $1,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project coordination and client relationship management skills, with a focus on effective communication and operational efficiency. Proficient in managing multiple priorities while ensuring accurate financial and customer records.

Highest-signal resume keywords

Fluent In English And SpanishProject CoordinationClient Relationship ManagementStrong Organizational SkillsProficiency With Microsoft Office Or Google Workspace

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project TrackingFinancial Record MaintenanceCustomer EngagementBilling ManagementAdministrative Reporting

Soft Skills

Excellent Communication SkillsRelationship-Building SkillsAttention To DetailProblem-Solving SkillsAbility To Manage Multiple Priorities

Industry Keywords

OperationsAdministrationCustomer ServiceClient CoordinationFast-Paced Environment

About the role

Key responsibilities & impact

Coordinate and track active projects from start to completion
Monitor project progress and proactively resolve issues as they arise
Ensure tasks are completed on schedule and communicate updates to clients
Maintain accurate records and operational workflows
Answer inbound phone calls and respond to client inquiries
Manage incoming and outgoing emails in a professional and timely manner
Build strong relationships with clients through excellent communication
Follow up with clients to ensure a positive customer experience
Track client billing and ensure invoices are issued accurately and on time
Monitor recurring payments and autopay arrangements
Assist with payment tracking and administrative reporting
Maintain accurate financial and customer records
Support outbound calls and follow-up with prospective clients
Assist with converting inquiries into new business opportunities
Encourage satisfied clients to leave online reviews and testimonials
Help identify opportunities to improve customer engagement and retention

Requirements

What you’ll need

Fluent in both English and Spanish (written and spoken)
Previous experience in operations, administration, customer service, or client coordination
Excellent communication and relationship-building skills
Strong organizational skills with exceptional attention to detail
Comfortable handling phone calls and communicating confidently with clients
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office or Google Workspace

Benefits

Comp & perks

100% REMOTE
$50 birthday bonus
$200 testimonial bonus
NO TRACKER. NO PROBLEM