Patient Coordinator – Executive Assistant, Psychology Practice

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Patient Coordinator & Executive Assistant managing client assessments and providing administrative support within a psychology practice. Proactively ensuring smooth operations in patient coordination and administrative tasks.

Posted 7/7/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSenior💰 $600 - $1,300 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client assessments, coordinating patient communications, and ensuring compliance with healthcare privacy standards. Proficient in organizing documentation and supporting healthcare providers in administrative tasks.

Highest-signal resume keywords

Healthcare Administrative ExperienceHIPAA Compliance KnowledgeStrong Organizational SkillsEMR System FamiliarityExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient CoordinationDocumentation PreparationInvoicing AdministrationTask TrackingRecord Management

Soft Skills

Attention to DetailTime ManagementProactive Problem SolvingIndependent Work

Tools & Technologies

EMR SystemsCalendar Management Tools

Industry Keywords

Healthcare PrivacyPIPEDAConfidentiality StandardsMental HealthPsychology

About the role

Key responsibilities & impact

Manage the client assessment process from intake through completion
Send, track, and follow up on patient assessment forms and questionnaires
Prepare documentation and templates prior to appointments
Upload and organize completed reports and patient records
Coordinate scheduling and communication with patients and referral partners
Ensure all required materials are prepared before appointments
Manage email inboxes and correspondence
Coordinate appointments, meetings, and calendar management
Assist with invoicing and billing administration
Support workflow organization and task tracking
Handle general administrative and executive assistant duties
Coordinate occasional travel and personal administrative tasks
Maintain awareness of healthcare privacy and compliance requirements
Ensure documentation and workflows follow established procedures
Identify potential issues and proactively recommend solutions
Maintain accurate and organized records

Requirements

What you’ll need

Previous experience in a healthcare administrative, patient coordinator, medical office, or executive assistant role
Strong understanding of healthcare confidentiality and compliance standards (HIPAA experience required)
Excellent written and verbal English communication skills
Comfortable handling patient and client phone calls
Strong organizational and time-management abilities
Ability to work independently and proactively manage tasks
High attention to detail and follow-through
Background in psychology, mental health, healthcare, counseling, or related fields (preferred)
Experience supporting psychologists, therapists, physicians, or healthcare providers (preferred)
Familiarity with EMR systems such as Jane or similar platforms (preferred)
Understanding of Canadian healthcare privacy requirements (PIPEDA) (preferred)
French language skills are a plus (preferred).

Benefits

Comp & perks

100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM