Supplier Support Representative, German Language

Assent

Supplier Support Representative consulting with clients' supply chains for Assent's sustainability solutions in Germany. Engaging with suppliers to ensure compliance and obtain necessary information.

Posted 4/23/2026full-timeRemote • 🇩🇪 GermanyJuniorWebsite

About the role

Key responsibilities & impact

report to the Manager, Supplier Success
support the Supplier Success team in obtaining declarations and other important information from non-responsive suppliers
Liaise in writing and verbally with clients’ supply chains to evaluate regulatory compliance needs
Answer, screen and forward incoming calls from suppliers while providing basic information when required
Perform outbound supplier call tasks as required
Engage with unresponsive suppliers to help troubleshoot any inquiries/issues navigating our portal
Handle tier 1 and 2 supplier ticket responses/support, with assistance from Senior, Lead, Manager and Specialists
Work closely with Program Success to obtain high response rates for our clients
Language support across the organization; help in the translation of regulatory articles for our clients, as well as for our client’s supply chains
join prospect calls for language support with the Sales team
Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent Compliance.

Requirements

What you’ll need

Great verbal and written communication skills, primarily in English and in German is required
Fluent Italian or French speakers are definite advantages.
Bachelor’s Degree/Higher diploma from a recognized learning institution
Minimum 1-3 years related work experience
Computer proficiency using MS Office Suite and Google Applications
Self-starter, excellent time management skills and the ability to adhere to assigned deadlines
Solutions-first attitude, self-motivated to proactively engage with our suppliers through multiple channels
Builds productive and stable working relationships internally and externally in the interest of supporting our suppliers needs
Possess basic to intermediate regulatory knowledge in order to consult with suppliers in providing requested information
You are highly adaptable, flexible and thrive in a fast-paced, dynamic business environment

Benefits

Comp & perks

vacation time that increases with tenure
comprehensive benefits packages (details vary by country)
life leave days
competitive base salary
corporate bonus program
volunteer days
flexible work options
opportunities to get involved in corporate giving initiatives
professional development days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

regulatory compliancebasic to intermediate regulatory knowledgeMS Office SuiteGoogle Applications

Soft Skills

verbal communicationwritten communicationtime managementself-startersolutions-first attitudeadaptabilityflexibilityrelationship building

Certifications

Bachelor’s DegreeHigher diploma