Behavioral Health AR Team Lead

Assembly Health

Behavioral Health AR Team Lead overseeing accounts receivable processes at Assembly Health. Mentoring peers, ensuring compliance, and driving performance in the behavioral health sector.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $50,000 - $52,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the first point-of-contact for team members needing assistance with their day-to-day claim follow-up and questions
Provide continuous education and mentorship to peers
Share expertise, best practices, and strategies for effective collection and claim follow up
Ensure accurate documentation of collection activities
Assist team members with proper record-keeping practices and ensuring collection processes are followed as outlined in the organization's SOP. Help team members set and achieve their individual performance goals
Collaborate with insurance providers to monitor outstanding claim status and navigate resolution steps
Investigate outstanding A/R accounts, determine the cause of the delinquency, and collect payments
Submit and re-submit claims and conduct follow-up calls ensuring thorough documentation
Review all documentation the client provides and identify discrepancies
Contribute to the preparation and the assignment of collection work queues
Perform daily QA reviews on AR Specialists quantity and quality of work on their assigned accounts
Identify trends and conduct root cause analyses on unpaid and underpaid claims
Create monthly reports using Excel that outline insurance denial trends and share with internal management
Achieve performance goals or objectives (individual or departmental) as established by the Manager
Maintain HIPAA and compliance standards to preserve patient confidentiality
Other tasks as needed and assigned

Requirements

What you’ll need

3-5 years of experience working in accounts receivable in the behavioral healthcare space
Leadership expertise and capabilities required
Strong problem-solving skills with analytical and critical thinking abilities
Two years of Behavioral Health experience preferred including EMR/EHR knowledge (Kipu, BestNotes)
Ability to manage critical deadlines with a self-motivated attitude and ability to multi-task
Must be resourceful, persistent, and an excellent problem solver
Strong written and verbal communication skills
Ability to function well in a fast-paced and at times stressful environment
Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times

Benefits

Comp & perks

medical
dental
vision
401(k)
paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accounts receivableclaim follow-updocumentationroot cause analysisExcelperformance goalsquality assuranceproblem-solvinganalytical skillscritical thinking

Soft Skills

leadershipmentorshipcommunicationresourcefulnesspersistenceself-motivationmulti-taskingadaptabilityteam collaborationstress management