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RCM Team Lead
Assembly HealthRCM Team Lead at Assembly Health supporting offshore billing teams and facilitating medical account management. Responsibilities include coaching, billing oversight, and addressing client inquiries.
About the role
Key responsibilities & impact- Support RCM Account Managers with client inquiries and identify areas of improvement.
- Oversee and provide coaching to a multi-disciplinary team of offshore team members.
- Complete complex denials follow-up and appeals and support AR management and payment posting functions.
- Identify, investigate, and resolve unpaid claims.
- Research and resolve payment and adjustment discrepancies.
- Submit claims’ reconsiderations and appeals.
- Research payer policies.
- Resolve patient queries and verify insurance coverage.
- Present reports to Account Managers informing them of offshore KPIs and A/R health status.
- Other tasks as needed.
Requirements
What you’ll need- Experience in medical billing, accounts receivable, or similar position preferred.
- Offshore management and collaboration experience required.
- Understanding of referrals and pre-authorizations, eligibility and benefits verification, and insurance billing
- Manage critical deadlines and keen attention to detail.
- Task oriented personality with the ability to thrive in a fast-paced, goal-oriented atmosphere.
- Work successfully both on a team and independently.
- Analytical mindset with a problem-solving aptitude
- Ability to escalate concerns to the appropriate person and/or department.
- Communicate and collaborate with Accounts Receivable Specialists, insurance companies, patients, and leadership.
- Proficient in Microsoft Office (Outlook, Excel, Teams)
Benefits
Comp & perks- Medical, dental, vision, 401(k)
- Paid time off
- Competitive Benefit Packages
- Virtual and in-person events to connect with your team.
- Ongoing training and development programs
- An environment that values transparency
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical billingaccounts receivabledenials follow-upappeals managementclaims reconsiderationsinsurance billingeligibility verificationbenefits verificationpayment postingdiscrepancy resolution
Soft Skills
coachingattention to detailtask orientedanalytical mindsetproblem-solvingcommunicationcollaborationindependent workteamworkdeadline management