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RCM Account Manager – Behavioral Health
Assembly Health. Serve as primary point of contact for Behavioral Health clients .
About the role
Key responsibilities & impact- Serve as primary point of contact for Behavioral Health clients
- Build and maintain relationships with healthcare providers
- Conduct client meetings to review RCM performance and financial goals
- Provide education on RCM processes and industry trends
- Assist with onboarding new clients
- Monitor and analyze key performance indicators (KPIs) like DSO and Denial Rates
- Develop action plans to improve financial outcomes for clients
- Investigate and resolve client issues related to claims and payments
- Work cross-functionally with internal teams to drive improvements
Requirements
What you’ll need- 5+ years in revenue cycle management, medical billing or healthcare account management
- Bachelor's degree in healthcare administration, Business, or equivalent experience
- Familiarity with RCM software (e.g., CollaborateMD)
- Strong understanding of medical billing, coding (CPT, ICD-10), and reimbursement processes
- Excellent communication, problem-solving, and customer service skills
- Experience with financial reports, data analysis, and KPI tracking
- 3+ years’ experience in supervising staff
Benefits
Comp & perks- medical
- dental
- vision
- 401(k)
- paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
revenue cycle managementmedical billinghealthcare account managementRCM softwareCPT codingICD-10 codingreimbursement processesfinancial reportsdata analysisKPI tracking
Soft Skills
communicationproblem-solvingcustomer servicerelationship buildingcross-functional collaborationclient onboardingissue resolutionaction planningperformance monitoringeducation provision