Assembled Products Corporation

Marketing

• Own end-to-end execution of regional field marketing events
• Design unique experiences for strategic prospects and customers
• Create engaging digital event programs, including webinars
• Collaborate closely with Sales on event strategies
• Manage all event logistics and operations
• Measure and report on event performance and optimize future activities

Field Marketing Manager

Growth Marketing

• Own end-to-end growth from awareness to SQL, with clear targets for pipeline and efficiency.
• Stand up 0→1 channels, then scale winners with disciplined experimentation.
• Improve conversion across key moments, including acquisition, qualification, and sales handoff.
• Build an experimentation roadmap with fast feedback loops and transparent decision logs.
• Partner with Product, Sales, and RevOps to align narratives, goals, and reporting.
• Drive decisions to allocate marketing budget, forecast impact, and optimize spend.

Growth Marketing Lead

Product Marketing

• Own day-to-day administration, optimization, and integration of our GTM tech stack, including Salesforce, Outreach, Gong, Default, Clearbit, and Sales Navigator
• Partner cross-functionally with Sales, Marketing, and Finance to translate business needs into scalable workflows
• Manage lead routing, account assignments, and campaign tracking in the CRM
• Collaborate on GTM data governance efforts
• Lead the rollout of new tools and enhancements
• Help evaluate, implement, and maintain integrated systems within the GTM stack
• Troubleshoot system issues and implement fixes
• Support onboarding and ongoing enablement of GTM teams on tools and systems best practices

GTM Systems Manager

Full-stack Engineer

• Build foundational new features: Develop product features from the ground up, such as implementing translation capabilities powered by LLMs and intelligent categorization of incoming tickets. You’ll help design and build a workflow builder that distills the complexity of workflows into a simple, intuitive interface, making powerful tools accessible and easy to use for support agents.
• Improve LLM model results: Enhance our retrieval augmented generation engine using techniques like vector search, document re-ranking, and hypothetical document embeddings. You’ll help us leverage implicit knowledge bases like past tickets and macros to improve model performance.
• Develop LLM Infrastructure: Architect the abstractions that enable the integration of various types of LLMs tailored for different applications. You’ll design and implement evaluation and logging systems to monitor performance and build interfaces that expand our platform's capabilities.
• Engage with customers: Collaborate with our customers (both support agents and managers) to understand their needs, how they interact with our product, and how we can improve their lives.
• Wear many hats: Be versatile in roles — coding, user research, planning, brainstorming, interviewing, and cross-team collaboration.
• Shape the team culture: Encourage a startup mentality that’s all about staying positive, aiming for top-notch product quality, and taking initiative.

Software Engineer – AI Agents

• Build foundational evaluation infrastructure: Develop comprehensive evaluation systems from the ground up, including golden dataset creation, automated benchmarking, and model comparison tools.
• Automate knowledge generation: Design and implement systems that automatically create synthetic guides, documentation, and metadata to improve agent knowledge bases.
• Optimize AI agent accuracy: Enhance our retrieval systems, implement advanced prompt optimization techniques, and build tools that continuously improve agent responses through automated evaluation and refinement.
• Develop intelligence infrastructure: Architect systems that enable rapid model upgrades, A/B testing of different AI approaches, and scalable evaluation pipelines that support enterprise deployment.
• Drive volume automation: Focus on maximizing automated resolutions across voice, chat, and email by building the intelligence systems that make it possible.

AI Agent Software Engineer – Agent Performance Engineering

• Building high-quality software for our voice AI platform, from rapid prototypes that push the boundaries of what's possible to production-ready, scalable solutions
• Continuously improving our AI capabilities and accuracy through experimentation, data analysis, and innovative approaches
• Implementing and optimizing LLM and voice technology while balancing intelligence, latency, and cost
• Collaborating across engineering and cross-functional teams to tackle challenging technical problems throughout the full lifecycle of our voice AI products - from ideation and prototyping to deployment and monitoring

Software Engineer – Voice AI Agent

• Build foundational new features: Develop product features from the ground up, such as implementing translation capabilities powered by LLMs and intelligent categorization of incoming tickets.
• Improve LLM model results: Enhance our retrieval augmented generation engine using techniques like vector search, document re-ranking, and hypothetical document embeddings.
• Develop LLM Infrastructure: Architect the abstractions that enable the integration of various types of LLMs tailored for different applications.
• Engage with customers: Collaborate with our customers (both support agents and managers) to understand their needs, how they interact with our product, and how we can improve their lives.
• Wear many hats: Be versatile in roles — coding, user research, planning, brainstorming, interviewing, and cross-team collaboration.
• Shape the team culture: Encourage a startup mentality that’s all about staying positive, aiming for top-notch product quality, and taking initiative.

Account Executive

• Help win new customers and generate your own pipeline as an Account Executive
• Early member of the sales team responsible for building the sales function and go-to-market playbook
• Identify high-potential businesses and verticals and develop and execute outbound strategies
• Multithread accounts and access C-level executives
• Clearly articulate and demonstrate Assembled's value proposition to create excitement among prospects
• Run full sales processes including demos, negotiation, security, and procurement
• Act as a trusted advisor to prospective customers
• Work cross-functionally with Customer Success, Marketing, and Engineering to ensure customers are onboarded and set up for success
• Use customer learnings to build and iterate on sales philosophy, playbook, and processes

Enterprise Account Executive

• Generate own pipeline and close new customers for Assembled
• Identify high-potential businesses and verticals and develop and execute outbound strategies
• Clearly articulate and demonstrate the company's value proposition to create excitement among prospects
• Run effective sales processes from start to finish — including demos, negotiation, security and procurement (with assistance from Sales Engineers)
• Be a trusted advisor to prospective customers
• Work closely with Customer Success to ensure successful onboarding
• Work cross-functionally with Marketing and Engineering to share feedback from customers
• Use learnings to build and iterate on sales philosophy, playbook and processes

Mid-Market Account Executive

Recruitment

• Champion talent strategy for GTM roles (focus on Sales and Success) from outreach through offer acceptance
• Be the face of Assembled in the Mission/Potrero office and create memorable candidate experiences
• Partner strategically with hiring managers and leadership to design effective hiring processes
• Build meaningful pipelines via creative sourcing strategies, inbound programs, and agency partnerships
• Coach and empower managers to own their part of the hiring process and elevate hiring excellence
• Manage high-volume recruiting while ensuring high-quality candidate experiences
• Shape compensation philosophy through data-driven benchmarking and offer strategies
• Drive continuous improvement using metrics and insights to refine hiring approach

Recruiter, GTM

Customer Success Manager

• Account manage a portfolio of strategic customers to help them achieve goals on Assembled Platform (WFM and Assist AI) and drive business outcomes with senior stakeholders
• Project-manage customer initiatives with internal & external stakeholders, collaborating cross-functionally to drive results
• Actively gather and communicate learnings and customer feedback to product and engineering teams to shape product improvements
• Drive and own retention efforts: identify upsell opportunities, lead renewal negotiations, and own churn mitigation
• Lead strategic initiatives to improve Customer team processes, including identifying scalable data-driven ways to find churn risk and expansion opportunities and designing playbooks to increase retention and product adoption
• Maintain and build systems to power metrics tracking, operational cadence, and enable proactive and prescriptive customer engagement
• Work with Solutions, AI Deployment Strategists, and Technical Support to drive successful customer outcomes and feature adoption across the customer lifecycle

Customer Success Manager – Strategic Accounts

Implementation Specialist

• Lead the technical implementation process and drive customer relationships during onboarding for mid-market and enterprise customers
• Shape implementation processes as an early member of the Solutions Team, from customer project management to technical setup
• Drive revenue conversion, retention, and customer satisfaction through successful implementations
• Explore and document product functionality across the web application and API to build product expertise
• Develop and refine implementation best practices based on product expertise
• Improve internal efficiencies and the overall customer experience during implementation
• Work cross-functionally with Sales and Customer Success to get customers live
• Act as a liaison between customers and the product organization to drive the product roadmap and feature development
• Set the tone for customer engagement to help customers see more value

Implementation Manager

Sales Engineer

• Drive opportunities from technical discovery through closure, partnering closely with AEs to translate complex requirements into clear, compelling solutions leveraging Assembled's platform
• Design and execute technical evaluations, proofs of concept (POCs), and custom demos that showcase how Assembled uniquely solves customer challenges
• Own responses to RFPs/RFIs and security questionnaires, transforming these into strategic advantages
• Become an expert in workforce management (WFM) and support operations, proactively anticipating customer needs and demonstrating thought leadership
• Build internal tools, scalable demos, and enablement resources that uplift the entire sales organization
• Consistently achieve ambitious quarterly targets and influence strategy for high-stakes deals across market segments

• Own day-to-day administration, optimization, and integration of our GTM tech stack, including: Salesforce, Outreach, Gong, Default, Clearbit, and Sales Navigator
• Partner cross-functionally with Sales, Marketing, and Finance to translate business needs into scalable, efficient system workflows
• Manage lead routing, account assignments, and campaign tracking in the CRM with a focus on automation and accuracy
• Collaborate on GTM data governance efforts, identifying and resolving data integrity issues to ensure reliable reporting
• Lead the rollout of new tools and enhancements, owning documentation, testing, and change management
• Help evaluate, implement, and maintain integrated systems within the GTM stack to drive efficiency and insight across revenue teams
• Troubleshoot system issues, diagnose root causes, and implement fixes to minimize downtime and ensure smooth operation
• Support onboarding and ongoing enablement of GTM teams on tools and systems best practices

Product Manager

• Work with prospects and customers to deeply understand problems and needs. Conduct research and interviews, partner across functions, and analyze feedback and usage data.
• Collaborate with engineering and design teams to design and deliver impactful solutions. Provide clear requirements and direction, prioritize key features, and remove blockers.
• Evangelize the product vision and roadmap to internal and external stakeholders. Share the "why" behind key decisions and rally teams around the product strategy.
• Foster a culture of experimentation and iteration. Design ways to test and validate new features or strategies, measuring impact & adoption and incorporating learnings.
• Drive product performance and key metrics. Report on insights to leadership and cross-functional teams and craft strategies to drive adoption and value.
• Champion high product quality. We hold a high bar for usability, visual design, as well as relevance to complex user workflows.
• Foster a fast-paced, growth-mindset, empathetic culture.

Product Manager – AI Agents

• Work with prospects and customers to deeply understand problems and needs: conduct research and interviews, partner across functions, and analyze feedback and usage data
• Collaborate with engineering and design teams to design and deliver impactful solutions: provide clear requirements and direction, prioritize key features, and remove blockers
• Evangelize the product vision and roadmap to internal and external stakeholders and share the "why" behind key decisions
• Foster a culture of experimentation and iteration: design ways to test and validate new features or strategies, measuring impact & adoption and incorporating learnings
• Drive product performance and key metrics, report on insights to leadership, and craft strategies to drive adoption and value
• Champion high product quality across usability, visual design, and relevance to complex user workflows
• Foster a fast-paced, growth-mindset, empathetic culture and thrive in ambiguity and change
• Grow Assembled's market-leading workforce management product into new use cases like capacity planning, including AI-driven forecasting math, automating workflows, and scheduling at scale

Field Marketing Manager

Growth Marketing Lead

GTM Systems Manager

Software Engineer – AI Agents

AI Agent Software Engineer – Agent Performance Engineering

Software Engineer – Voice AI Agent

Software Engineer – AI Agents

Enterprise Account Executive

Mid-Market Account Executive

Recruiter, GTM

Customer Success Manager – Strategic Accounts

Implementation Manager

Sales Engineer

GTM Systems Manager

Product Manager – AI Agents

Product Manager - Workforce Management