ASSA ABLOY Opening Solutions

Global Sales Operations Representative

ASSA ABLOY Opening Solutions

full-time

Posted on:

Location Type: Hybrid

Location: Palm Beach Gardens • Florida • Texas • United States

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About the role

  • Supporting our sales team with any operational topic, ensuring all orders are processed appropriately and timely.
  • Reviewing and providing sales performance KPIs, dashboards, and analysis, identifying opportunities to improve sales performance.
  • Aligning with Sales Leaders on weekly, monthly, quarterly, and yearly reports covering sales revenue, forecast, backlog, and other key business‑relevant data.
  • Leading and/or participating in meetings with cross‑functional teams to efficiently review, plan, and ensure timely shipment of sales orders, while working with key stakeholders to maintain compliant and complete business processes.
  • Prioritizing and managing multiple tasks and projects simultaneously to ensure all activities align with customer expectations and drive business performance.
  • Managing incoming emails to the group inbox effectively and processing them in a timely, accurate manner.
  • Acting as a bridge between marketing, product, and sales teams to maintain strong cross‑functional alignment.
  • Analyzing sales metrics (KPIs), generating reports, and creating accurate revenue forecasts to guide leadership decision‑making.
  • Developing standardized, scalable sales processes and best practices across global regions.
  • Training sales staff on tools, onboarding new hires, and reducing administrative tasks to maximize time spent selling.
  • Ensuring regional sales methodologies remain consistent with global strategies and that CRM data is properly standardized.

Requirements

  • Bachelor’s degree or at least 4+ years of Sales Operations experience
  • 2+ years business experience with progressive responsibilities supporting sales growth
  • Proficient in reading and creating work instructions.
  • Strong teamwork orientation; works well with cross-functional departments and ability to build and maintain strong relationships; willingness to help larger team meet goals and responsibilities.
  • Ability to establish priorities and follow through on projects, paying close attention to detail and deadlines with minimal supervision.
  • Ability to interact effectively with all levels within the organization, including Executive, management and individual contributors.
  • Must possess excellent organization and time management skills.
  • Must possess excellent verbal and written communication, positive attitude and accountability.
  • Customer orientated, flexible, with the ability to take initiatives proactively.
  • Data management, report building and advanced Excel skills (such as formulas, pivot tables, VLOOKUP, etc)
  • Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
  • Familiar with operating systems, such as Windows, etc.
Benefits
  • Competitive salary and rewards package
  • Competitive benefits and annual leave offering, allowing for work-life balance
  • A vibrant, welcoming & inclusive culture
  • Extensive career development opportunities and resources to maximize your potential
  • To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sales OperationsSales performance KPIsData managementReport buildingAdvanced ExcelWork instructionsRevenue forecastingSales process developmentCRM data standardization
Soft Skills
Teamwork orientationCross-functional collaborationRelationship buildingProject prioritizationAttention to detailEffective communicationOrganization skillsTime managementCustomer orientationProactive initiative
Certifications
Bachelor's degree