ASSA ABLOY Opening Solutions

Junior Inside Sales Executive

ASSA ABLOY Opening Solutions

full-time

Posted on:

Location Type: Hybrid

Location: SingaporeSingapore

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About the role

  • Assist senior sales in preparing, updating and submitting quotations, sales documents and proposals to customers.
  • Maintain early-stage pipeline and opportunity records in the CRM.
  • Support and maintain small, transactional, or repeat-order accounts including walk-in with priority to identify and channel possible leads to senior sales.
  • Provide basic product information, pricing guidance, and simple demos to customers.
  • Support senior sales in appointment schedule, preparation, minutes, demos and follow ups.
  • Understand customer requirements related to mechanical locks, digital locks, credential systems, access readers, controllers, and other solutions.
  • Qualify leads from inbound channels, marketing campaigns, distributors, and integrator partners.
  • Conduct outbound calls, emails, and follow-ups to engage prospects in the security locking and access control sector.
  • Coordinate with customer service and logistics team from customer orders to ERP sales orders.
  • Update and maintain CRM records, customer databases, and sales dashboards.
  • Coordinate with product, finance, and technical support teams to ensure accurate and timely order fulfilment.
  • Manage customer enquiries related to availability, pricing, lead times, delivery, or documentation.
  • Assist senior sales in price list generation, distribution and maintenance.
  • Ensure compliance with company standards for file management, documentation, and reporting.

Requirements

  • Diploma or Degree in Business, Marketing, Engineering, or a related field
  • 1–3 years of experience in inside sales, sales coordination, or customer service
  • Experience in security technology, hardware, or construction/MEP is a plus
  • Strong communication and customer-handling skills
  • Detail-oriented with strong organisational abilities
  • Proficiency in Microsoft Office and CRM tools (e.g., Salesforce, HubSpot)
Benefits
  • Professional development opportunities
  • Training will be provided
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales coordinationcustomer servicequotation preparationlead qualificationorder fulfilmentfile managementdocumentationsales reporting
Soft Skills
communication skillscustomer-handling skillsdetail-orientedorganizational abilities
Certifications
Diploma in BusinessDegree in BusinessDegree in MarketingDegree in Engineering