ASSA ABLOY Opening Solutions

Service Delivery Manager

ASSA ABLOY Opening Solutions

full-time

Posted on:

Location Type: Hybrid

Location: Malmö • Sweden

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Tech Stack

Cyber Security

About the role

  • Own the full service lifecycle: Define, manage, and continuously improve services in Vulnerability Management or Threat Intelligence.
  • Ensure service excellence: Deliver reliable, transparent, business-aligned services that meet SLAs and evolve with priorities.
  • Translate insight into action: Bridge technical teams and leadership, turning complex security findings into clear, actionable guidance.
  • Influence, advise, and collaborate: Act as a trusted partner, balancing technical requirements with business goals, guiding decisions, and working closely with internal teams, vendors, and partners to manage risks and improve processes end-to-end.

Requirements

  • Service delivery experience in cyber security or complex IT environments, with measurable improvements delivered.
  • Experience in one or several areas such as Threat Intelligence, Endpoint Detection, Vulnerability Management or Incident Detection & Response is highly valuable and understanding how these services drive business value.
  • Solution-oriented and strategic mindset, balancing technical requirements, business priorities, and risk.
  • Strong stakeholder management and communication skills, confident working with senior leaders, technical teams, and external vendors.
  • Collaborative and influential style, guiding cross-functional teams and building trust.
  • Pragmatic ITIL knowledge to improve service delivery without bureaucracy.
  • Fluent in English.
Benefits
  • Autonomy with trust
  • A culture that supports you
  • Growth with perspective
  • Balance, the Scandinavian way
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Vulnerability ManagementThreat IntelligenceEndpoint DetectionIncident Detection & ResponseService deliveryITIL
Soft Skills
stakeholder managementcommunicationcollaborationinfluential stylesolution-oriented mindsetstrategic mindset