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Patient Financial Services Specialist
Aspirus HealthPatient Financial Services Specialist at UW Health managing collections and insurance processes. Engaging in customer service within healthcare setting in a hybrid work environment.
Posted 7/15/2026full-timeRockford • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $28 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient financial services, focusing on collections and insurance processes within healthcare settings. Proficient in utilizing Epic and UW Health Revenue Cycle workflows to enhance customer service and operational efficiency.
Highest-signal resume keywords
Patient Financial ServicesCollections ProcessesInsurance ProcessesEpic ExperienceUW Health Revenue Cycle Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CollectionsInsurance ProcessingCustomer ServiceHealthcare FinanceMedical Office Operations
Tools & Technologies
Epic
Industry Keywords
HealthcareRevenue CyclePatient Services
About the role
Key responsibilities & impact- Work primarily in patient financial services
- Handle collections and insurance processes
- Provide customer service in healthcare settings
- Engage in Epic and UW Health Revenue Cycle workflows
Requirements
What you’ll need- No minimum education. Required
- Associate or Bachelor’s Degree in Business, Finance, Health Information Management or related field. Preferred
- 2 years experience in the healthcare or related field with emphasis on collection and or insurance processes. Preferred
- Experience with customer service, insurance, finance, or medical office. Preferred
- Epic experience. Preferred
- UW Health Revenue Cycle experience. Preferred
Benefits
Comp & perks- Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance
- Annual wellness reimbursement
- Opportunity for on-site day care through UW Health Kids
- Tuition reimbursement for career advancement--ask about our fully funded programs!
- Abundant career growth opportunities to nurture professional development
- Strong shared governance structure
- Commitment to employee voice