Patient Scheduling Specialist – Pre-Anesthesia

Aspirus Health

Patient Scheduling Specialist at UW Health enhancing patient experience through efficient appointment scheduling across multiple locations. Utilizes excellent customer service skills to manage scheduling needs.

Posted 7/9/2026part-timeMadison • Wisconsin • 🇺🇸 United StatesJunior💰 $20 - $26 per hourWebsite

About the role

Key responsibilities & impact

Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
Assist patients and their families with their appointment scheduling needs.
Make outgoing phone calls to patients to schedule their appointments.
Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Requirements

What you’ll need

Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
Minimum – One (1) year of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare. Previous experience scheduling patients. Previous experience with answering phones, greeting clients and customers in person.

Benefits

Comp & perks

Generous benefits package, including health insurance, and paid time off.
Professional growth and career advancement opportunities available.
Free bus pass to get to and from work.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Appointment SchedulingOffice AdministrationPatient Coordination

Soft Skills

Excellent CommunicationInterpersonal Skills

Certifications

High School DiplomaAssociate DegreeBachelor's Degree