Patient Scheduling Specialist – Pre-Anesthesia

Aspirus Health

Patient Scheduling Specialist at UW Health enhancing patient experience through efficient appointment scheduling across multiple locations. Utilizes excellent customer service skills to manage scheduling needs.

Posted 7/9/2026part-timeMadison • Wisconsin • 🇺🇸 United StatesJunior💰 $20 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication to facilitate appointment scheduling for patients. Capable of coordinating with clinic staff to enhance patient experience and ensure timely care.

Highest-signal resume keywords

Customer Service SkillsAppointment SchedulingHealthcare ExperiencePhone CommunicationOffice Environment Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Appointment SchedulingOffice AdministrationPatient Coordination

Soft Skills

Excellent CommunicationInterpersonal Skills

Certifications & Qualifications

High School DiplomaAssociate DegreeBachelor's Degree

Industry Keywords

HealthcarePatient ExperienceClient Greeting

About the role

Key responsibilities & impact

Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
Assist patients and their families with their appointment scheduling needs.
Make outgoing phone calls to patients to schedule their appointments.
Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Requirements

What you’ll need

Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
Minimum – One (1) year of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare. Previous experience scheduling patients. Previous experience with answering phones, greeting clients and customers in person.

Benefits

Comp & perks

Generous benefits package, including health insurance, and paid time off.
Professional growth and career advancement opportunities available.
Free bus pass to get to and from work.