Patient Scheduling Representative – Family Medicine

Aspirus Health

Patient Scheduling Representative scheduling appointments via phone, in-person, or electronic correspondence for UW Health clinics. Coordinating care with clinic staff to ensure timely patient care.

Posted 6/27/2026full-timeVerona • Wisconsin • 🇺🇸 United StatesJunior💰 $19 per hourWebsite

About the role

Key responsibilities & impact

Schedule appointments via phone, in-person or electronic correspondence.
Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
Make outgoing phone calls to patients to schedule their appointments.
Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Requirements

What you’ll need

Minimum – High school diploma or equivalent.
Preferred – Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
Minimum – Six (6) months of previous experience in an office or customer service environment.
Preferred – Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer servicecommunicationcoordinationorganizationinterpersonal skills

Certifications

High school diplomaAssociate degreeBachelor’s degree