Patient and Family Advocacy, Interpreter Services Manager
Aspirus Health
full-time
Posted on:
Location Type: Office
Location: Rockford • Illinois • United States
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Salary
💰 $83,075 - $124,613 per year
About the role
- Work full-time with a 100% FTE, day shift, M-F 8:00 AM - 4:30 PM
- Work at 1415 E State St Clinic in Rockford, IL
- Manage patient and family advocacy and interpreter services
- Develop and sustain programs in a healthcare environment
- Collaborate with healthcare professionals to ensure patient needs are met
- Engage and interact with patients and families to address their concerns and needs
Requirements
- Bachelor’s degree in business administration, Health Care Administration, Nursing, Industrial Engineering or other health related field Required
- Certification of successful completion of 40 hours or more of medical interpreter training in Spanish from a nationally recognized organization OR a degree in Medical Interpreting. Required
- Master’s degree in business administration, Health Care Administration, Nursing, Industrial Engineering or other health related field. Preferred
- Five (5) years of experience working in health care. Required
- Two (2) years of experience in developing and sustaining programs. Required
- Experience working with the public. Required
- Previous management experience. Required
- Experience working with the public in a clinical setting. Preferred
- Three (3) years of management experience in a healthcare environment, preferably focused on patient experience with a proven track record of success. Preferred
Benefits
- Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance
- Annual wellness reimbursement
- Opportunity for on-site day care through UW Health Kids
- Tuition reimbursement for career advancement--ask about our fully funded programs!
- Abundant career growth opportunities to nurture professional development
- Strong shared governance structure
- Commitment to employee voice
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical interpreter trainingprogram developmentpatient advocacy
Soft skills
collaborationcommunicationinterpersonal skillsmanagementpublic engagement
Certifications
medical interpreter certification