Technical Support Engineer

Aspire Software

Technical Support Engineer serving as an expert in Microsoft Dynamics 365 CRM at Exeevo. Providing technical support and collaborating with diverse teams to ensure exceptional user experience.

Posted 7/13/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in Microsoft Dynamics 365 CRM, including user configurations, workflows, and reporting, combined with strong customer service skills and the ability to manage diverse support requests effectively.

Highest-signal resume keywords

Microsoft Dynamics 365 CRM ExpertiseUser ConfigurationsCustomer Service OrientationAdvanced Microsoft ExcelDebugging Applications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft Dynamics 365 CRMUser ConfigurationsData Import/Export ProcessesDebugging ApplicationsDatabase Technologies

Soft Skills

Interpersonal SkillsCommunication SkillsAttention to Detail

Tools & Technologies

XRM Toolbox

Certifications & Qualifications

Microsoft Dynamics CRM Certification

Industry Keywords

Customer-Facing SupportSupport Requests ManagementIncident ResolutionWorkflowsReportingDashboardsSecurity Models

About the role

Key responsibilities & impact

Serving as the go-to expert for the Microsoft Dynamics 365 CRM platform
Providing in-depth support for Dynamics CRM entities, workflows, configurations, reporting, dashboards, and security models
Taking ownership of technical issues, thoroughly understanding customer needs, and effectively utilizing the escalation process for complex resolutions.
Managing and prioritizing diverse support requests from a large user base with meticulous attention to detail.
Troubleshooting and resolving incidents and problems via phone, email, and remote meetings within defined SLAs.
Collaborating closely with engineering and product delivery teams to gain a deep understanding of product functionalities and project requirements.
Potentially contributing to project management and support service management activities.

Requirements

What you’ll need

3+ years of proven functional expertise in Microsoft Dynamics CRM
Bachelor's degree in any field, and preferably holding or currently pursuing Microsoft Dynamics CRM certifications
Demonstrated experience in user configurations and data import/export processes in Microsoft Dynamics CRM
Experience in a customer-facing support role with a strong customer service orientation
Professional proficiency in English, with excellent interpersonal and communication skills, capable of interacting effectively with individuals at all levels
Familiarity with XRM Toolbox (a plus)
Proficiency in debugging applications
Fundamental understanding of database technologies
Advanced proficiency in Microsoft Excel (formulas, pivot tables)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Aspire Software Website LinkedIn All Job Openings 1001 - 5000 employees ☁️ SaaS 🏢 Enterprise 🤝 B2B SaaS
Enterprise
B2B Aspire Software is a company that focuses on acquiring and nurturing businesses with a strong foundation in outstanding products and passionate teams. As part of the Valsef Group, Aspire Software offers resources, knowledge, and a suite of best practices to enhance and expand operations for continuous improvement and sustainable growth. The company emphasizes decentralization to unlock innovation and adaptability within its acquired entities. Aspire Software is dedicated to serving its customers through long-term technology partnerships, leveraging capital and expertise in various verticals to grow both the businesses and individuals involved. Technical Support Engineer Job not on LinkedIn 🔥 28 minutes ago 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serving as the go-to expert for the Microsoft Dynamics 365 CRM platform
Providing in-depth support for Dynamics CRM entities, workflows, configurations, reporting, dashboards, and security models
Taking ownership of technical issues, thoroughly understanding customer needs, and effectively utilizing the escalation process for complex resolutions.
Managing and prioritizing diverse support requests from a large user base with meticulous attention to detail.
Troubleshooting and resolving incidents and problems via phone, email, and remote meetings within defined SLAs.
Collaborating closely with engineering and product delivery teams to gain a deep understanding of product functionalities and project requirements.
Potentially contributing to project management and support service management activities. 🎯 Requirements
3+ years of proven functional expertise in Microsoft Dynamics CRM
Bachelor's degree in any field, and preferably holding or currently pursuing Microsoft Dynamics CRM certifications
Demonstrated experience in user configurations and data import/export processes in Microsoft Dynamics CRM
Experience in a customer-facing support role with a strong customer service orientation
Professional proficiency in English, with excellent interpersonal and communication skills, capable of interacting effectively with individuals at all levels
Familiarity with XRM Toolbox (a plus)
Proficiency in debugging applications
Fundamental understanding of database technologies
Advanced proficiency in Microsoft Excel (formulas, pivot tables) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Technical Support Advisor 🕒 3 days ago Ada 201 - 500 ☁️ SaaS 🤖 Artificial Intelligence Website LinkedIn All Job Openings Technical Support Advisor resolving integration-related issues for clients using AI customer service platform. Supporting web applications and managing backlogs effectively. 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🇬🇧 UK Skilled Worker Visa Sponsor IT Support Analyst 🕒 4 days ago SFG20 51 - 200 Website LinkedIn All Job Openings IT Support Analyst ensuring high-quality technical support for SFG20's operations. Responsible for maintaining critical systems and responding to customer technical inquiries in a business environment. 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 3rd Line Technical Support Engineer 🕒 6 days ago Spherica 51 - 200 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings 3rd Line Technical Support Engineer providing Infrastructure, Network, and Security management in a remote role. Join a rapidly growing IT managed service provider with a focus on automation and innovation. 🇬🇧 United Kingdom – Remote 💵 £40k - £45k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Switching Technical Support Manager 🕒 6 days ago Aggreko 5001 - 10000 Website LinkedIn All Job Openings Technical Support Manager ensuring high-quality technical support across Europe operations for Aggreko. Focused on product support, compliance, and technical solutions compatibility. 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🇬🇧 UK Skilled Worker Visa Sponsor Technical Analyst 🕒 July 2 Absorb Software 501 - 1000 ☁️ SaaS 📚 Education 🏢 Enterprise Website LinkedIn All Job Openings Technical Analyst at Absorb Software providing solutions by bridging customer needs with engineering. Aiding in incident resolution and enhancing product reliability with a focus on improving customer satisfaction. 🇬🇧 United Kingdom – Remote 💰 $59M Private Equity Round - Absorb LMS on 2017-09 ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer View More Support Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs