Aspire Software

AI Business Analyst

Aspire Software

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

GraphQL

About the role

  • Conduct customer discovery interviews to map existing workflows, pain points, and integration requirements
  • Translate validated customer needs into working software prototypes using AI tools (Cursor, Claude, GitHub Copilot, or equivalent) against ServiceManager's API and GraphQL layer
  • Document customer workflows, integration patterns, and configuration decisions for the product team
  • Demo prototypes directly to customers and iterate based on feedback until requirements are confirmed
  • Package validated prototypes with supporting specs for handoff to the engineering team for production hardening
  • Configure and customise platform modules to meet customer-specific deployment requirements
  • Support the sales team with live technical demonstrations of prototype solutions during pre-sales engagements
  • Identify cross-customer patterns that indicate new module or platform capability opportunities
  • Collaborate with engineering on API and GraphQL requirements needed to enable rapid prototyping workflows
  • Perform other reasonable activities as required by management

Requirements

  • Daily working use of AI coding and prototyping tools (Cursor, Claude, GitHub Copilot, or equivalent) — this is a core job function, not a nice-to-have
  • 2+ years in a business analyst, solutions consultant, implementation consultant, or professional services delivery role
  • Demonstrated ability to conduct independent, customer-facing discovery sessions and translate outputs into actionable requirements
  • Demonstrated ability to produce working software demos — not wireframes, slide decks, or requirements documents
  • Experience in device repair, reverse logistics, recommerce, or adjacent industries
  • Familiarity with REST APIs or GraphQL
  • Experience with no-code or low-code platforms (Retool, Bubble, Make, or equivalent)
  • B2B SaaS background
  • Familiarity with Jira, Confluence, or similar tools
Benefits
  • Competitive base salary
  • Bonus eligibility
  • Health benefits and 401(k)
  • Unlimited flexible time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI toolsprototypingREST APIsGraphQLno-code platformslow-code platformssoftware demoscustomer discoveryintegration requirementsconfiguration decisions
Soft Skills
customer-facingcollaborationcommunicationproblem-solvingiteration based on feedbackindependent worktechnical demonstrationanalytical thinkingcustomer empathyadaptability