Field Support Specialist
Aspire General Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Orange County • California • United States
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Salary
💰 $28 - $37 per hour
About the role
- Conduct in-person door knocks to locate parties who are unresponsive.
- Conduct in-person recorded statements of witnesses or involved parties, as authorized, to obtain and document information relevant to the claim.
- Verify residency or occupancy at an address.
- Perform scene inspections and photograph damage to property, vehicles, or other locations relevant to the claim.
- Identify, view, and capture surveillance footage from nearby businesses, residences, or other sources potentially relevant to the claim.
- Deliver documents or checks, obtain required signatures, and confirm receipt when needed.
- Visit medical clinics to retrieve medical records or verify provider licensing and activity.
- Assist in locating witnesses, verifying identities, or confirming facts of loss when needed.
- Document field observations accurately and submit reports, photos, or confirmations in a timely manner.
Requirements
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
- Valid driver’s license with a clean driving record.
- Strong interpersonal and communication skills.
- Ability to remain calm and professional during in-person encounters.
- Basic proficiency with smartphones, tablets, or digital tools for capturing documentation.
- Ability to travel locally within assigned region.
Benefits
- Medical
- Dental
- Vision
- HSA*
- PTO
- 401k
- Company observed Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
documenting informationscene inspectionsphotographing damageverifying residencycapturing surveillance footageretrieving medical recordsverifying provider licensingsubmitting reportsobtaining signatures
Soft Skills
interpersonal skillscommunication skillscalmnessprofessionalism
Certifications
high school diplomavalid driver’s license