Technology Support Specialist I/II

Aspen Community Foundation

Technology Support Specialist providing support for personal computers and classroom technology at Colorado Mountain College. Assisting students and staff with technical issues and training.

Posted 6/18/2026full-timeLeadville • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $70,512 - $78,354 per yearWebsite

Tech Stack

Tools & technologies

AzureJamfMacOS

About the role

Key responsibilities & impact

Provide technical expertise in supporting personal computers, Apple devices, classroom technology and other technology
Provide technical assistance to end users including software installations and support
Diagnosing, and solving hardware and software problems
Train, support, and advise students, faculty and staff on methods and procedures in the usage of instructional technology
Returns employees and students to productivity as quickly as possible following a technology incident
Maintain a high degree of knowledge, skill, and experience with the technology supported by the IT department
Expedites resolutions as quickly and efficiently as possible while providing an accurate solution
Document support history, troubleshooting efforts, status updates, and resolutions within the college’s ticket management system

Requirements

What you’ll need

Education and Experience sufficient to meet the rigors of the position
CompTIA A+
HDI Desktop Advanced Support Technician
MD-100 Windows 10
Apple Certified Support Professional
Jamf 100
Experience managing the Windows 10 OS
Experience managing Windows server file server and printer server roles
Experience managing devices in Microsoft AD DS and Azure AD
Experience managing devices and applications with SCCM, Intune, and Jamf Pro
Advanced knowledge of PC, macOS and mobile device environments
Advanced knowledge of instructional hardware and software
Knowledge of computer networking
Knowledge of server management
Strong written and oral communication skills in English
Ability to supervise part-time employees and work-study students
Bilingual (English/Spanish) or conversational language abilities preferred

Benefits

Comp & perks

Medical
Dental
Vision
Life Insurance
Pet insurance
Retirement contribution
Tuition reimbursement
Annual & sick time
Mental health resources
Healthy lifestyle benefits
Affordable transitional housing may be available based on eligibility and availability
Relocation if applicable

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CompTIA A+HDI Desktop Advanced Support TechnicianMD-100 Windows 10Apple Certified Support ProfessionalJamf 100Windows 10 OS managementMicrosoft AD DSAzure ADSCCMIntune

Soft Skills

strong written communicationstrong oral communicationsupervisiontrainingsupportadvisingproblem-solvingefficiencydocumentationbilingual (English/Spanish)

Certifications

CompTIA A+HDI Desktop Advanced Support TechnicianMD-100 Windows 10Apple Certified Support ProfessionalJamf 100