Staff IT Engineer

Staff IT Engineer automating IT systems and providing support for Ashby; responsible for device and identity management, and backend developments.

Posted 4/27/2026full-timeRemote • 🇺🇸 United StatesLead💰 $170,000 - $240,000 per yearWebsite

Tools & technologies

TypeScript

Key responsibilities & impact

Own and fix customer issues from ingest through to resolution, whether that’s a one-time fix or a deeply technical project affecting the whole org
Offer, advocate and then implement best practices for an IT function that is securely creating the most productive workforce in the world
Own projects across device management (think Kandji, Crowdstrike), identity management (think Okta, Google Workspace), hardware logistics (think laptop shipping, accessories lifecycle) and user lifecycle (onboarding, offboarding and user changes) to automate manual process and reduce our touchpoints to solely those where the human interaction matters
Contribute to creating a cohesive, performant and scalable event-driven backend, making data shifting across the business effortless and easy to adopt everywhere.

What you’ll need

A strong belief that end user support is an equally important part of being a well-rounded engineer as building world-class automations
Deep experience - that means being able to show detailed, specific knowledge *and* broader architectural understanding - across relevant IT systems (device management, identity management)
Demonstrated experience of automating the interplay between IT systems and other internal systems, that means handling APIs, MCP servers and glue-code for making disparate systems talk
Comfort and interest in helping build a stateless internal backend composed of Typescript services, pub/sub queues and APIs for both downstream and upstream applications
Desire to work in and help build a small team of experts with an open, engaged and radically efficient profile
The ambition to challenge norms and build for scale and flexibility outside of the expected
The humility to accept the thoughts and emotions of others as valuable before your own and be vulnerable in front of others
The wisdom to know when it’s best to apply the above.

Comp & perks

Competitive salary and equity.
10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.
Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
$100/month education budget with more expensive items (like conferences) covered with manager approval.
If you’re in the US, top-notch health insurance for you and your dependents with all premiums covered by us.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

device managementidentity managementautomationAPIsTypescriptevent-driven architecturepub/sub queuesbackend developmentMCP serversglue-code

Soft Skills

end user supportteam buildingopen communicationengagementflexibilityhumilitywisdomproblem-solvingcollaborationadaptability