Billing Specialist
Ashby
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $60,000 - $85,000 per year
About the role
- Review customer contracts and ensure accurate billing setup in the system
- Process subscription changes, upgrades, downgrades, and renewals
- Ensure billing completeness on a monthly basis
- Apply customer payments
- Assist with collections efforts, including monitoring aging reports and following up with customers
- Respond to customer billing inquiries in a timely and professional manner
- Support revenue-related reporting and analysis
- Assist with audit requests and documentation
- Partner cross-functionally on process improvements related to quote-to-cash
- Support ad-hoc accounting and finance projects as needed
Requirements
- 2+ years of billing experience (SaaS experience strongly preferred)
- Experience with subscription billing models
- Strong excel skills and comfort working with data
- Excellent attention to detail and organizational skills
- Ability to manage multiple priorities in a high-growth environment
Benefits
- Competitive salary and equity.
- Opportunity to work with a talented and passionate team.
- 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
- Unlimited PTO. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.
- Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.
- Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
- $100/month education budget with more expensive items (like conferences) covered with manager approval.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billingsubscription billingdata analysisExcelcollectionsaudit documentationrevenue reporting
Soft Skills
attention to detailorganizational skillstime managementcommunicationcross-functional collaboration