Strategic IT Director

ASG Information Technologies

Strategic IT Director at ASG Information Technologies managing client technology planning and relationships. Engaging executive-level clients to optimize technology investments and drive business success.

Posted 5/11/2026full-timeWallingford • Connecticut • 🇺🇸 United StatesLead💰 $90,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Maintain a relationship with the decision-making executive-level contact at each client assigned.
Develop an understanding of each client’s business goals, needs, challenges, and interests.
Act as the client advocate internally within ASG Information Technologies to prioritize and act in a way that benefits the client.
Serve as a trusted advisor and consultant to the client regarding adopting our technology solutions.
Lead the contract renewal process for each client assigned and look for opportunities to grow our service scope.
Develop and progress the technology roadmap and IT budget for each client assigned.
Schedule and prepare client-facing meetings for each client assigned.
Maintain accurate documentation in internal systems.
Act as an intermediary and trusted advisor between company operations and clients.

Requirements

What you’ll need

10+ years of business experience, with preference for Technical Account Manager or managed services provider experience.
Bachelor’s degree or equivalent experience; relevant certifications (ITIL, Microsoft MCP, etc.) are an asset.
Ability to assess and understand client business goals, needs, and perceptions to create effective solutions.
Experience in analyzing performance metrics and identifying long-term issues or trends.
Proven ability to manage and build relationships through proactive communication.
Network across the organization to pull in resources and address client needs.
Demonstrate the ability to recommend additional IT products and services based on client needs.
Strong organizational, time management, presentation, and customer service skills.

Benefits

Comp & perks

Robust benefits, visit ASG's career page on our website.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ITILMicrosoft MCPperformance metrics analysistechnology roadmap developmentIT budget management

Soft Skills

relationship managementproactive communicationorganizational skillstime managementpresentation skillscustomer service

Certifications

Bachelor's degreeITILMicrosoft MCP