ASG Information Technologies

Junior Systems Administrator

ASG Information Technologies

full-time

Posted on:

Location Type: Office

Location: WallingfordConnecticutUnited States

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Salary

💰 $60,000 - $70,000 per year

Job Level

About the role

  • Responsible for the delivery of reactive technical support in an escalation role
  • Provide proactive client requests and project support
  • Continual improvement of processes and standards to provide a consistent client experience
  • Communicate to clients and co-workers at both technical and non-technical levels, remote and onsite

Requirements

  • High school diploma required
  • Higher level degree and/or certs desired
  • MCSE, MCSA, CCNA, networking, O365 certs and experience highly desired
  • IT Experience: 4 years required; 5 years preferred
  • MSP Experience: 2 years preferred
  • Ownership of assigned tasks
  • Coordination of service via phone, email using our PSA system
  • Being able to adapt and learn quickly
  • Ability and desire to develop relationships with clients and internal staff
  • Follow process and identify possible improvements
  • Time management skills
  • Exceptional written and verbal communication skills
  • Knowledge and experience with Microsoft Server and PC products at a high level
  • Windows Server
  • Azure/O365 Experience Heavily Preferred
  • SharePoint
  • Active Directory
  • Advanced administration of O365 platform
  • Virtualization experience and implementation
  • VMware
  • Hyper-V
  • Experience troubleshooting and installing firewalls, routers, switches
  • Watchguard, Sonicwall, or Fortigate
  • Ubiquiti, HP, Cisco
  • Knowledge and experience with networking principles
  • Ability to create network diagrams and other internal use documentation
  • Hardware, networking, and PC operating system advanced troubleshooting skills
Benefits
  • excellent pay and benefits
  • career growth
  • training
  • annual bootcamps for certifications and technology
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
networkingWindows ServerAzureO365SharePointActive DirectoryvirtualizationVMwareHyper-Vtroubleshooting
Soft Skills
time managementcommunicationadaptabilityrelationship buildingprocess improvementownershipcoordination
Certifications
MCSEMCSACCNAO365 certs