
Junior Systems Administrator
ASG Information Technologies
full-time
Posted on:
Location Type: Office
Location: Wallingford • Connecticut • United States
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Salary
💰 $60,000 - $70,000 per year
Job Level
About the role
- Responsible for the delivery of reactive technical support in an escalation role
- Provide proactive client requests and project support
- Continual improvement of processes and standards to provide a consistent client experience
- Communicate to clients and co-workers at both technical and non-technical levels, remote and onsite
Requirements
- High school diploma required
- Higher level degree and/or certs desired
- MCSE, MCSA, CCNA, networking, O365 certs and experience highly desired
- IT Experience: 4 years required; 5 years preferred
- MSP Experience: 2 years preferred
- Ownership of assigned tasks
- Coordination of service via phone, email using our PSA system
- Being able to adapt and learn quickly
- Ability and desire to develop relationships with clients and internal staff
- Follow process and identify possible improvements
- Time management skills
- Exceptional written and verbal communication skills
- Knowledge and experience with Microsoft Server and PC products at a high level
- Windows Server
- Azure/O365 Experience Heavily Preferred
- SharePoint
- Active Directory
- Advanced administration of O365 platform
- Virtualization experience and implementation
- VMware
- Hyper-V
- Experience troubleshooting and installing firewalls, routers, switches
- Watchguard, Sonicwall, or Fortigate
- Ubiquiti, HP, Cisco
- Knowledge and experience with networking principles
- Ability to create network diagrams and other internal use documentation
- Hardware, networking, and PC operating system advanced troubleshooting skills
Benefits
- excellent pay and benefits
- career growth
- training
- annual bootcamps for certifications and technology
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
networkingWindows ServerAzureO365SharePointActive DirectoryvirtualizationVMwareHyper-Vtroubleshooting
Soft Skills
time managementcommunicationadaptabilityrelationship buildingprocess improvementownershipcoordination
Certifications
MCSEMCSACCNAO365 certs