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Ascom

System Engineer – South of England

Ascom

. Deliver activities as part of Ascom Professional Services, incl.

Posted 5/5/2026full-timeBournemouth • 🇬🇧 United KingdomJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Deliver activities as part of Ascom Professional Services, incl. analysis of requirements, design, installation, commissioning and handover of customer solutions
  • Work on projects to implement technical customer solutions that integrate with existing systems: Implement systems according project description
  • Do an intake of work on-site for project definition when needed
  • Execute small installation tasks on small projects where the task is too small to assign a separate installation engineer
  • Report frequently on project progress to the project manager / Engineering manager
  • Instruct customer on the use of the system/solution when needed
  • When needed take on project responsibility for smaller projects, including requirements analysis, design, installation, commissioning and handover of customer solutions (smaller is defined as max. 1 external party, less than 15K)
  • Proactively collaborate with customers on-site and provide consultancy that help customers to identify best possible additions/options that the customer will benefit from
  • Accountable for the performance of customer satisfaction and lead time of assigned project task KPI's
  • Demonstrate and maintain own expertise on latest technologies and methods through successful completion of training
  • Establish good documentation standards to preserve the traceability and serviceability of delivered products and solutions
  • Interface with customers and peers to collect information needed to perform professional services.

Requirements

What you’ll need
  • A relevant technical qualification in electrical engineering, electronic engineering, telecommunications, or a IT related discipline (e.g., HNC/HND, Apprenticeship Certificate).
  • Demonstrable experience in the installation, commissioning, and fault-finding of technical systems on customer sites.
  • Proven ability to work independently and as part of a team, with strong problem-solving skills.
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
  • Full UK driving license and willingness to travel to customer sites across the UK.
  • Proficiency in using IT tools and software for documentation and reporting.
  • CSCS (Construction Skills Certification Scheme) card or equivalent site access certification
  • Disclosure and Barring Service (DBS) check.

Benefits

Comp & perks
  • A competitive Pension Scheme
  • A Benefits Platform with access to discounts with Retailers, Gyms, etc
  • Life Assurance at 8 x Basic Salary
  • 24 days Annual leave in 1st Year, rising to 28 within 5 years
  • Access to a 24/7, free & confidential Employee Assistance Programme.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
installationcommissioningfault-findingrequirements analysisdesigncustomer solutionstechnical systems
Soft Skills
problem-solvingcommunicationinterpersonal skillscollaborationcustomer satisfaction
Certifications
HNCHNDApprenticeship CertificateCSCS cardDBS check