Staff Product Manager, Automation

Ascertain

Staff Product Manager managing automation platform for healthcare organizations and driving integration of LLM-powered agents. Collaborating with teams to streamline operational workflows and performance metrics.

Posted 4/30/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $160,000 - $220,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own the roadmap for our automation vertical. from problem definition and opportunity sizing through agent design, rollout, and measurable outcomes in production.
Partner with operations and engineering to translate messy real-world workflows into agent-executable specs. Shadow ops teams, reverse-engineer payer portals, read denial letters, and turn all of it into structured requirements an agent can act on.
Define the evaluation and observability story for your agents. Manage the metrics, evals, guardrails, and human-in-the-loop escalation paths.
Prioritize ruthlessly across competing customer asks, platform investments, and net-new automation surfaces. Decide what becomes productized vs. what stays bespoke.
Partner with GTM on positioning, pricing signals, and customer expansion - automation ROI is the story, and you'll help tell it with the data to back it up.

Requirements

What you’ll need

8+ years of product management experience, with meaningful time spent on technical, platform, or workflow-automation products (not just consumer features).
A demonstrated track record of shipping products that involve integrating with messy, legacy, or enterprise systems - EHRs, payer systems, ERPs, imaging systems, or similarly gnarly backends.
Fluency with modern AI/ML systems - LLMs, agents, RAG, evals, tool use. You don't need to train models, but you need to credibly scope what an agent can and can't do, and push back when engineering over- or under-promises.
Strong analytical chops - you're comfortable in SQL, notebooks, or whatever it takes to answer your own product questions without waiting on a data team.
Experience working in zero-to-one or early-scaling environments where the product, the customer, and the operating model are all being figured out in parallel.
Excellent written communication. You can turn a chaotic customer workflow into a crisp spec, a deployment postmortem into a roadmap item, and a technical tradeoff into a decision the exec team can make in ten minutes.

Benefits

Comp & perks

Meaningful work: Your work will directly impact healthcare organizations by reducing administrative burden and improving how care teams operate day to day.
Ownership and growth: You’ll join Ascertain at an early stage, with meaningful equity and the opportunity to shape our product, technical direction, and how this function evolves over time.
Competitive compensation: We offer a competitive salary, meaningful equity, comprehensive health benefits, and other standard benefits appropriate for a growing company.
Flexible work model: This role is remote-friendly. For NYC-based team members, we support a hybrid model with regular in-office collaboration. We trust people to manage their time and work like adults.
Collaborative team: You’ll work alongside a thoughtful, mission-driven team with backgrounds spanning healthcare operations, product, and engineering.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementworkflow automationSQLAI systemsML systemsagent designmetrics managementevaluation processesdata analysistechnical specifications

Soft Skills

analytical skillswritten communicationprioritizationcollaborationproblem-solvingcustomer focusstorytellingdecision-makingadaptabilitycritical thinking