Maintain and execute the CRM and Sales Data Audit process to set standards.
Perform data enrichment research and maintain appropriate data within the CRM.
Manage report requests to support sales representatives and sales leadership.
Consolidate and analyze sales data to support system integrity, process and performance.
Manage, test and implement CRM updates, changes, and enhancements.
Maintain dashboards, reports and KPI data within the CRM.
Work with sales team to resolve data integrity issues in support of CRM hygiene.
Provide reporting to Sales regarding lost business, new opportunities/pipeline, account onboarding, etc.
Manage sales account assignments and territory coverage model.
Serve as the subject matter expert for the sales organization in relation to systems and processes used within the sales cycle.
Conduct CRM system and process training.
Assist with the development of education and training content to establish core sales fundamentals for new and existing sales team members.
Assist with key projects and initiatives that drive overall sales growth.

Requirements

Bachelor’s degree or equivalent related work or military experience
5 or more years of experience in sales, sales operations, supply chain management, logistics, engineering, or operations preferred
Prior experience with CRM’s, creating reports, developing dashboards, auditing activity, and managing users
Advanced experience with Microsoft Excel with the ability to analyze large sets of data, specific skills include Powerpivot, VBA, Powerquery.
Solid experience with Microsoft Office (Word, PowerPoint, Access, and Project)
Project management experience

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisdata enrichmentCRM managementreport creationdashboard developmentauditingMicrosoft ExcelPowerpivotVBAPowerquery

Soft Skills

communicationtrainingproblem-solvingcollaborationorganizational skills

Certifications

Bachelor's degree