Manage daily operations, develop long term strategic plans, annual operating plans and budgets, set performance goals, and establish company policies related to drafting and delivery of plan documents, service agreements, related documents and amendments
Direct and work with business owners and other centers of excellence to ensure client satisfaction and contractual adherence
Partner with senior leaders, Legal, Risk and Compliance, Institutional Relationship Management and Service to ensure legislative compliance and data security
Provide leadership and management of department budget(s), strategic vision, annual operating plan, associate and revenue retention objectives, operational controls, and process/technology innovation
Drive execution of Mass Document Events to deliver legislative amendments, restatements, and related agreements or documents
Provide day-to-day leadership, direction, coaching, and performance feedback to team members and leadership of 3–5 direct reports
Responsible for organizational planning, staffing, operating plans, achieving revenue objectives, and budgeted expense targets
Oversee team reporting, data management, system updates and technical enhancements
Identify and implement continuous improvement opportunities, analyze data to identify trends, and monitor key performance metrics
Participate in strategic initiatives, identify risks and develop mitigation solutions
Ensure protection, security, and proper handling of confidential client and company data
Requirements
Bachelor’s degree in business or equivalent work experience
Master’s degree preferred
8-10 years’ experience in retirement services industry, particularly experience with retirement plan documents, service agreement and system updates for defined contributions plans
Proven leadership experience, with solid decision-making skills and building strong operational teams
Demonstrated experience and knowledge of the legislative/regulatory environment in the retirement industry
High level of integrity and ethical judgment
Excellent analytical and problem-solving skills
Excellent written and verbal communication skills
Must build and maintain strong relationships with a variety of internal and external counterparts
Ability to travel
Ability to incorporate large teams of temporary and offshore associates for extended periods of time
Responsible for protecting, securing, and proper handling of all confidential data
Benefits
401(k) match
Medical
Dental
Vision
Paid-Time-Off
Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits .
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