Director, Compliance Services

Ascensus

. Oversee and coordinate all of the activities within the Retirement Operations team .

Posted 5/8/2026full-timeRemote • Illinois, Pennsylvania • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Oversee and coordinate all of the activities within the Retirement Operations team
Specifically, ensuring delivery of compliance test and employer calculations
Responsible for organizational planning and annual staffing plans
Motivate and lead teams through change
Actively seek out ways to improve the associate experience
Identification, evaluation, and prioritization of unified processes driving efficiencies
Partner and build relationships among key stakeholders, client services, IT, products and other operations teams
Identify, track, and monitor key performance metrics and recommend operational changes to improve performance
Align department priorities to execute on business plan objectives to maximize revenues, client retention and organic sales
Participate in strategic initiatives and collaboration opportunities across the organization
Manages budget, including developing budget proposals, justifying expenses and monitoring accounts
Identify and develop solutions to address risks and assist in the creation of solutions intended to drive alignment
Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus

Requirements

What you’ll need

Bachelor’s degree in business or equivalent work experience
Master’s degree preferred
8-10 years’ experience in retirement services industry, particularly experience with cash balance plans, defined benefit plans and compliance administration for defined contributions plans
Excellent time management and/or project management skills
Excellent communication skills including presentations and public speaking skills
Proven leadership experience, with solid decision-making skills and building strong operational teams
Demonstrated experience and knowledge of the legislative/regulatory environment in the retirement industry
Excellent written and verbal communication skills; must be able to build and maintain strong relationships with a variety of internal and external counterparts

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

compliance testemployer calculationsorganizational planningbudget managementperformance metricsrisk identificationsolution developmentproject managementdata handling

Soft Skills

leadershipcommunicationtime managementrelationship buildingdecision-makingteam motivationorganizational skillscollaborationchange management

Certifications

Bachelor’s degreeMaster’s degree