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About the role
Key responsibilities & impact- Performs administrative functions related to supporting the administration of claims for all insurance products supported by Newport
- Provides daily administrative support to the insurance claims team.
- Works independently to manage assigned workload and identify claims related issues requiring additional attention.
- Communicates issues to internal associates / Manager and works with appropriate parties to resolve.
- Effectively collaborates with others, seeks/conveys information, initiates action, and adapts to change.
- Takes ownership and initiative to ensure expectations are met, including follow through, follow-up and understanding when and how to involve others.
- Researches and collects information and material as required from various sources and follows up to ensure that all data is provided.
- Updates records, files and computer databases as needed.
- Provides assistance to departmental management for projects as needed.
- Assists in the preparation of claims related materials and correspondence.
- Compiles documentation, files appropriate paperwork and maintains records related to a variety of company and client information, questionnaires, policies, licenses, notifications, reports, expenses, and various other documents or activities, as required.
- Completes claim form packages.
- Conducts first level review of claim form packages.
- Coordinates payment requests from finance for death certificate requests.
- Enters related information from death certificates into a central database.
- Monitors receipt of carrier responses and prepares distribution of information maintains and updates current claims activity in central database.
- Assists in special project needs as they relate to claims administrative services.
- Interacts professionally with team members and other departments.
- Works as a self-starter and completes work in a fast-paced, demanding environment under tight deadlines.
- Focuses on learning in everyday activities and events.
- Collaborates with and openly shares knowledge with colleagues.
- Regular, reliable, and punctual attendance.
Requirements
What you’ll need- 2-5 years of related experience and/or equivalent combination of education and experience
- Strong MS Office skills to include Word, PowerPoint, and Excel
- Preferred (but not required) education or skills for this role are Bachelor's degree or equivalent work experience.
Benefits
Comp & perks- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Up to 5% travel required.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative functionsclaims managementdata entrydocumentation preparationfirst level reviewinformation researchrecord maintenanceclaims processingpayment coordinationdatabase management
Soft Skills
communicationcollaborationinitiativeadaptabilityownershipproblem-solvingtime managementattention to detailself-starterreliability