Content Specialist, Client Communications

Ascensus

. The Content Specialist will be responsible for content development, execution, and oversight of marketing campaigns and initiatives for the assigned line of business.

Posted 3/31/2026full-timeNewton • Massachusetts, Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The Content Specialist will be responsible for content development, execution, and oversight of marketing campaigns and initiatives for the assigned line of business.
Through consultation, creativity, and a focus on the user experience, this individual will be responsible for collaborating with marketing and business stakeholders to implement effective communications and crafting copy that drives business growth, client retention and desired outcomes.
This includes developing content within Ascensus brand standards for a variety of touchpoints with a focus on writing for digital experiences such as web, email, video, and social media.
Turn strategic initiatives and industry trends into tactical solutions
Understand and assess business needs in order to craft clear, concise, and effective messaging
Manage all aspects of complex communications, including content development, project planning, and the creation of multiple versions based on data, logic, and branding
Create meaningful content leveraging AI tools that is clear, actionable, and engaging—converting leads to clients and turning clients into loyal fans
Fluid in copywriting for a wide variety of marketing mediums across web, email, print, video scripting, presentations, articles, white papers and more.
Use Microsoft office suite – Word, PowerPoint and Excel—as well as project management and CMS software tools to assist in the management of workflow, content, planning, and other marketing operations
Participate in and adhere to quality control best practices related to proofreading, reviews, and securing approvals
Measure effectiveness of communications using such methods as A/B testing
Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.

Requirements

What you’ll need

Minimum of 5 years of related experience.
Excellent writing, editing, and presentation skills
Ability to write and communicate effectively and professionally across multiple mediums, including digital, social and print, and considering SEO, SEO strategy and optimization tactics
Experience with AI copywriting tools
Four-year college degree, marketing/communications or related field
An understanding of a regulated industry; financial services experience a plus

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Professional development
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

content developmentcopywritingSEOA/B testingproject planningmarketing campaignsdata analysisproofreadingcontent strategydigital marketing

Soft Skills

communicationcreativitycollaborationuser experience focusattention to detailclient retentionstrategic thinkingadaptabilitypresentation skillsproblem-solving