Ascensus

Relationship Manager

Ascensus

full-time

Posted on:

Location: California, District of Columbia • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Serve as primary point of contact providing specialized trust and fiduciary services to high-profile institutional accounts, including qualified and non-qualified plans sponsored by Fortune 500 companies
  • Nurture long standing client relationships and deliver high-quality responsive service
  • Lead onboarding of new accounts, gather information and coordinate account opening process
  • Review agreements and prepare internal documentation for proper administration
  • Direct Trust Administrators in processing trades, wire transfers, checks, plan sub-accounting, and reconciliations
  • Collaborate with Senior Management, Trust Administrators, Operations, Financial Analysts and Attorneys
  • Present annual account reviews and participate in internal planning meetings
  • Facilitate participant communications related to employer stock funds and distributions
  • Promote procedural prudence, retain records and respond to audit inquiries
  • Identify cross-selling opportunities to support business development

Requirements

  • Bachelor’s degree from an accredited university or college
  • Minimum of five years of relevant professional experience
  • Strong MS Office skills (Outlook, Excel, Word, PowerPoint)
  • Trust system experience preferred (e.g., SEI’s Trust3000)
  • Certified Employee Benefits Specialist (CEBS) or other retirement industry certificates preferred
  • Client service oriented, personable, team player, proactive problem solver
  • Resourceful, independent, integrity, time management, detail oriented
  • Willingness to travel up to 5%
  • For virtual remote positions: uninterrupted virtual workspace and family care in place during business hours
  • Internet speed requirement: 25 Mbps or better for individual use; hardwire equipment for call center roles where required
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