AscensionPoint Recovery Services

Network Engineer

• Respond to requests for technical support, documenting, tracking and monitoring the problem to ensure a timely resolution.
• Maintain an adequate level of knowledge of operating system and application software being used to provide high-level support to users.
• Install workstations, servers, printers, applications, and other services according to schedule or as requested.
• Add and maintain users on the network; assigning application access, ensuring security and configurations are within standards.
• Download and test new versions of client software for workstations and make recommendations based on findings.
• Notify maintenance vendor when equipment needs to be repaired and keep records of such.
• Ensure efficient and economical utilization of equipment and resources. Provide for safekeeping of equipment and supplies.
• Assist in moving PC equipment to different locations.
• Perform off-hours / remote work as required for maintenance and to meet project deadlines
• Participate in after-hours on-call rotation for emergency support needs
• Utilize technology to provide staff with a fast, accurate, and secure method of gaining access to information.
• Work with department resources to assist gathering of technical requirements and objectives for individual issues and longer term projects
• Assist defining process, procedures, and documentation framework to streamline department operations and knowledge transfer
• Cross-train with other department resources to serve as a backup operator of recurring / regular tasks
• Carry out other such duties as maybe assigned or requested.

Network Administrator