Telecommunications Architecture Manager

Ascension

Telecommunications Architecture Manager leading enterprise telecom infrastructure redesign and migration. Overseeing modernization projects and establishing unified telecom standards in a nonprofit healthcare system.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $125,689 - $170,049 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enterprise telecommunications infrastructure, including SIP trunking and cloud architecture migrations, while effectively managing technical teams and capital budgets. Proven ability to assess and optimize telecom solutions, ensuring alignment with security and infrastructure standards.

Highest-signal resume keywords

Telecom ExpertiseCloud Architecture MigrationLeadership & Capital ManagementFinancial AcumenContact Center Architecture

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SIP TrunkingNext-Generation Network RoutingCloud ArchitectureCost/Benefit AnalysisTCO ModelingCisco CUCM MigrationAvaya Ecosystem DesignAI IntegrationTroubleshootingConfiguration Validation

Soft Skills

LeadershipInfluenceJudgmentCommunicationCollaboration

Tools & Technologies

Cisco Dedicated InstanceMulti-Tenant PlatformsContact Center SolutionsNatural Language ProcessingAutomation Tools

Industry Keywords

Telecommunications StandardsTechnical GovernanceEnterprise ArchitectureSecurity ComplianceInfrastructure Directives

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Next-Gen Transformation: Take telecom to the next generation by leading the redesign of our enterprise trunking network, optimizing our E911 infrastructure, and driving Contact Center modernization toward natural language processing and automation.
Cloud Architecture Migrations: Mature existing telecom solution designs by expanding cloud architecture. Oversee the upcoming fiscal year migration of Cisco on-premise CUCM environments to Cisco Dedicated Instance / Multi-Tenant (DI/MT) platforms across key markets, while maintaining our primary Avaya footprint in most markets.
Technical Governance: Exercise judgment and influence on key technical decisions, standards, policies, environment selection, and data flows. Review, evaluate, and formally sign off on High-Level Design (HLD) documentation for incoming project requests.
Enterprise Standards: Establish unified telecommunications standards across all clinical tiers (acute care, outpatient, clinics, and emergency departments) and align with broader security and infrastructure directives.
Architecture Assessment: Assess existing architectures for cloud readiness or modernization opportunities, including monitoring performance, cost optimization and security compliance.

Requirements

What you’ll need

High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
3 years of leadership or management experience preferred.
Telecom Expertise: 7+ years of experience in enterprise telecommunications infrastructure (SIP trunking, next-generation network routing, in-house building wiring, low-voltage, and foundational voice architectures).
Leadership & Capital Management: Formal leadership or supervisory capacity managing technical teams or solution architects, with a proven track record of managing fiscal year capital budgets and complex project portfolios simultaneously.
Financial Acumen: Strong experience building TCO models, performing cost/benefit analyses, and defending the strategic value of technology investments to executive stakeholders.
Multi-Vendor & Cloud Voice: Strong background in Avaya ecosystems alongside proven experience architecting/designing Cisco collaboration portfolios, specifically migrating from on-premise CUCM to Cisco Dedicated Instance (DI) or Multi-Tenant (MT) environments.
Contact Center & Innovation: Deep understanding of Contact Center architecture, routing, and workflows, with a strong interest or experience in integrating AI/conversational bots.
Hands-on Troubleshooting: While this is a strategic management role, a strong technical foundation is required to effectively guide troubleshooting, configuration validation, and technical decision-making.

Benefits

Comp & perks

Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
Time to recharge: pro-rated paid time off (PTO) and holidays
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Family support: parental leave, adoption assistance and family benefits
Other benefits: optional legal and pet insurance, transportation savings and more