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Temporary HR Shared Services Specialist
Ascension Executive RecruitmentHR Shared Services Specialist in a leading nonprofit health system. Providing analytical and technical support in the delivery of benefit programs, managing data, and communicating with associates.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
data administrationbenefit program managementclaim adjudicationdata auditingdata consolidationstatistical analysisdocumentation maintenancepayment processing
Soft Skills
analytical supportcustomer servicecommunicationorganizational skills
Tools & Technologies
internal information systemscarrier information systems
Industry Keywords
benefit programsenrollment activitieseligibility criteriaService Level AgreementHR experiencebenefit call center experience
About the role
Key responsibilities & impact- Provide analytical and technical support in the delivery of benefit programs to associates, carriers and third-party administrators.
- Administer benefit programs including new hire enrollments, life event changes, eligibility, deductions, and claim adjudication.
- Update and/or correct associate benefit data in both internal and carrier information systems.
- Coordinate annual enrollment activities for the organization, including the development of enrollment packages.
- Manage associate data including auditing and consolidating elections, verifying associate eligibility, sending required files to third-party administrators for enrollment, providing confirmation statements to associates, and reconciling enrollments with carrier invoices.
- Compile statistics used to evaluate benefits strategy effectiveness, process and maintain documentation, and enter ad-hoc payment requests for tuition reimbursement.
- Communicate with associates to clarify the policy, eligibility criteria, and other program elements providing customer service to ensure achievement of Service Level Agreement objectives.
Requirements
What you’ll need- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
- 2+ years of HR or benefit call center experience
Benefits
Comp & perks- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement