Manager, Consumer Experience – Communications Integration
Ascension Executive Recruitment
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $82,825 - $115,453 per year
Job Level
Mid-LevelSenior
About the role
- Define how we talk about each CX strategic initiative, including features and benefits by audience.
- Develop the CX Internal Comms editorial calendar to ensure our work and shared successes are shared ministry-wide.
- Serve as the liaison between our internal/external communications teams and CX for all communications needs, ensuring that communication plans that include timelines, deliverables, and milestones are met and stakeholders are kept informed.
- Be the ‘first reviewer and editor’ of all communications (such as newsletters, articles, etc.) on behalf of CX.
- Own the creation, maintenance, and governance of CX-branded presentation templates in Google Slides, including version control, usage training, and ensuring brand adherence.
- Design and produce executive-level presentations and one-pagers that distill complex concepts into simple, compelling visual stories.
- Maintain the CX intranet site, driving all content update needs and aligning with experience comms for larger channel update needs.
- Develop and maintain the CX intranet site and context calendar for CollabCX, our internal collaboration and celebration hub.
Requirements
- High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
- 3 years of leadership or management experience preferred.
- Exceptional visual storytelling skills, with a demonstrated ability to build compelling presentations in Google Slides for a wide range of audiences and facilitation styles.
- Deep expertise in Google Slides, with the ability to build master templates, manage approved assets, and guide others on visual best practices.
- Strong editorial judgement and crisp writing/editing skills for strategic communications.
- High attention to detail and ability to juggle multiple deliverables with speed and accuracy.
- Strong project management skills and a proactive, self-directed work style.
- Ability to communicate recommendations effectively (written & verbal) to executive and senior leadership in a concise, compelling manner.
- Ability to work cross-functionally and influence stakeholders at all levels.
- Communications and graphic design background
- 5 years of leadership or management experience
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
- Ways to give back to your community
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
visual storytellingpresentation designeditingproject managementcontent managementGoogle Slidestemplate creationversion controlwritingcommunications
Soft skills
leadershipattention to detailproactive work stylecross-functional collaborationinfluencing stakeholderscommunicationorganizational skillsself-directedfacilitationeditorial judgement