Senior Director, Head of Field Reimbursement & Patient Access Liaisons
Ascendis Pharma
full-time
Posted on:
Location Type: Remote
Location: Remote • New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $250,000 - $280,000 per year
Job Level
Senior
About the role
- Define, develop, and execute the overarching field strategy for FRMs and PALs to support patient access and provider/patient engagement
- Build and lead a high-performing field reimbursement/patient access team to proactively support providers and patients in overcoming access and reimbursement challenges
- Align field strategies with brand objectives, overall Patient Services objectives, and corporate objectives to drive impact and measurable outcomes
- Serve as a thought leader and advisor to senior leadership on trends, challenges, and opportunities in patient access and reimbursement
- Directly lead, coach, and develop a team of direct reports who have responsibility for managing regional field teams
- Establish clear performance metrics and ensure consistent execution across field teams
- Ensure field activities comply with all regulatory, legal, and compliance standards
- Partner cross-functionally with Market Access, Commercial, Medical Affairs, Compliance, and other stakeholders to ensure alignment
- Implement systems, processes, and tools to optimize team effectiveness and efficiency.
- Represent the organization with key external stakeholders including healthcare providers, patient advocacy groups, and specialty pharmacies
- Identify insights from the field and translate them into actionable strategies to enhance patient access and support
Requirements
- Bachelor’s degree required; advanced degree (MBA, MPH, NP, PharmD or related field) strongly preferred
- 12+ years of progressive experience in field reimbursement, patient services, market access, field sales, or related functions within the biotech/pharmaceutical industry. Field reimbursement experience is required.
- 5+ years proven success managing and leading national field teams, preferably across both provider and patient facing teams
- Demonstrated ability to develop and execute field strategies that support brand objectives, drive patient outcomes and organizational impact
- Strong leadership skills with experience managing and developing high-performing teams
- Deep knowledge of reimbursement processes, access challenges, HUB services, specialty pharmacy distribution, clinical education, and patient support services
- Excellent communication, collaboration, and influencing skills with the ability to work effectively across internal teams and external stakeholders
- Strong problem-solving and analytical skills to navigate complex access and operational challenges.
- Expected field and home office travel up to 50%
Benefits
- 401(k) plan with company match
- Medical, dental, and vision plans
- Company-offered Life and Accidental Death & Dismemberment (AD&D) insurance
- Company-provided short and long-term disability benefits
- Unique offerings of Pet Insurance and Legal Insurance
- Employee Assistance Program
- Employee Discounts
- Professional Development
- Health Saving Account (HSA)
- Flexible Spending Accounts
- Various incentive compensation plans
- Accident, Critical Illness, and Hospital Indemnity Insurance
- Mental Health resources
- Paid leave benefits for new parents
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
field reimbursementpatient servicesmarket accessfield salesreimbursement processesHUB servicesspecialty pharmacy distributionclinical educationpatient support services
Soft skills
leadershipteam managementcommunicationcollaborationinfluencingproblem-solvinganalytical skills
Certifications
Bachelor's degreeMBAMPHNPPharmD