Manager, IT Data Operations Specialist

Ascendis Pharma

Data Operations Specialist responsible for managing data operations and issue resolution at Ascendis Pharma. Collaborating with internal teams and external vendors to maintain data accuracy and quality.

Posted 6/12/2026full-timePrinceton • New Jersey • 🇺🇸 United StatesJuniorMid-Level💰 $140,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies

AzureCloudServiceNowSQLTableau

About the role

Key responsibilities & impact

Act as the primary point of contact for identifying, documenting, and tracking data-related issues
Create detailed tickets and work directly with external vendors (e.g., IQVIA, Veeva Systems) to troubleshoot and resolve data discrepancies
Coordinate testing and validation of vendor-delivered fixes to ensure issues are fully resolved before closure
Maintain clear documentation of issues, root causes, and resolutions
Partner with internal stakeholders to investigate data questions and anomalies across systems
Perform deep-dive analysis across multiple platforms (CRM, data warehouse, vendor feeds) to identify root causes
Collaborate with internal IT teams to trace data flow issues across integrations (e.g., SFTP, APIs)
Escalate and route issues appropriately based on findings
Pull and analyze ad hoc data requests to support business questions
Validate data accuracy and reconcile discrepancies across sources
Support reporting tools such as Tableau or Power BI
Serve as a bridge between business teams (Commercial, Medical, Patient Services) and technical teams
Translate business questions into structured data investigations
Provide clear communication on issue status, timelines, and resolutions
Identify recurring data issues and recommend process improvements
Support data quality monitoring and governance efforts
Contribute to documentation of data flows, business rules, and standard operating procedures

Requirements

What you’ll need

Bachelor’s degree in data Analytics, Information Systems, or related field
2–4 years of experience in data operations, analytics, or a related role (pharma/healthcare preferred)
Experience working with external vendors and managing issue resolution workflows
Strong SQL skills and ability to query and validate datasets
Experience with ticketing tools (e.g., DevOps, Jira, ServiceNow)
Familiarity with pharma data ecosystems (HCP/HCO, specialty pharmacy, claims data)
Experience with CRM platforms such as Veeva CRM
Exposure to cloud data platforms (e.g., Microsoft Azure, Databricks, dbt)
Understanding of data governance and compliance requirements (e.g., HIPAA)
Strong problem-solving and investigative mindset
Ability to manage multiple issues and priorities simultaneously
Clear documentation and communication skills
Attention to detail and data accuracy
Cross-functional collaboration

Benefits

Comp & perks

401(k) plan with company match
Medical, dental, and vision plans
Company-offered Life and Accidental Death & Dismemberment (AD&D) insurance
Company-provided short and long-term disability benefits
Unique offerings of Pet Insurance and Legal Insurance
Employee Assistance Program
Employee Discounts
Professional Development
Health Saving Account (HSA)
Flexible Spending Accounts
Various incentive compensation plans
Accident, Critical Illness, and Hospital Indemnity Insurance
Mental Health resources
Paid leave benefits for new parents

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLdata analysisdata validationdata reconciliationdata quality monitoringdata governanceissue resolutiondata documentationdata flow analysisad hoc data requests

Soft Skills

problem-solvinginvestigative mindsetclear communicationattention to detailcross-functional collaborationability to manage multiple prioritiesdocumentation skills