ASCENDING Inc.

Engineer

• Maintain and deploy monitoring and alerting
• Design, configuration and maintenance of log aggregation solution at a large scale
• Set up and manage ingestion pipelines and data transformations
• Build and maintain robust monitoring systems using tools like Elk, Dynatrace, Prometheus, OTEL and Grafana
• Maintain associated documentation as it applies to audit and certification requirements
• Participate in troubleshooting, capacity planning, and performance analysis activities
• Research new monitoring requirements and in many cases write code for that

Senior Observability Engineer

General

• Provide technical leadership and operational excellence across our enterprise IT ecosystem.
• Responsible for the health, security, and optimization of our global messaging platforms, core virtualization infrastructure, and identity services.
• Design, implement, and maintain Exchange Server (2013–2019) and Microsoft 365 hybrid environments.
• Lead complex tenant-to-tenant or on-premises to cloud migrations, ensuring zero data loss and minimal user disruption.
• Manage and optimize Proofpoint email security solutions, including DLP, encryption, threat protection, and policy development.
• Administer Active Directory and Azure AD, managing identity/access protocols such as OAuth, SAML, and Multi-Factor Authentication (MFA).

Subject Matter Expert – Hybrid Cloud

Platform Engineer

• Stay up-to-date with emerging technologies, frameworks, and industry trends related to payment systems and cloud computing
• Design and implement microservices-based architecture using domain-driven design principles
• Utilize Kubernetes for container orchestration and management, ensuring scalability, reliability, and high availability of the payment system
• Implement robust monitoring, logging, and alerting mechanisms to ensure system performance and availability
• Develop highly resilient and highly available components for the payment system
• Conduct technology evaluations and provide recommendations for new tools, technologies, and frameworks that can enhance our payment infrastructure
• Mentor and provide technical guidance to junior team members, fostering a culture of continuous learning and professional growth

Senior Platform Engineer – AKS/EKS

DevOps Engineer

• Setup, install, configure and maintain build infrastructure
• Maintain source control branches
• Perform periodic builds and deployments to production environment
• Work with other IT teams to review pre-release checklists and coordinate activities to be performed prior to, during and post releases by others
• Work with other IT teams to perform troubleshooting and resolution of build and deployment issues in sprint and during releases related to deployment targets, databases, certificates, permissions, firewall changes, IIS configurations and any other system and network dependencies
• Work with Development teams and participate in troubleshooting high priority application related issues after releases
• Configure and maintain application settings and credentials
• Perform administration of GitHub including regular maintenance, user management and security
• Design and implement policies for managing source code within ADO and GitHub, including branching, merging and tagging policies to support frequent releases, concurrent development, and partial fixes
• Create and maintain documentation of the build and release processes
• Develop metrics and reporting for build and release tasks
• Investigate, evaluate, propose and implement new tools or processes to improve the reliability, stability and efficiency of the build and deployment pipelines
• Participating in weekly on-call rotation for triaging production critical issues

Senior DevOps Engineer, Kubernetes

Backend Engineer

• Support the migration of legacy systems and the modernization of APIs in alignment with ITGC standards.
• Play a key part in evolving integrations with new enterprise platforms.
• Ensure the development of secure, scalable, and audit-ready data pipelines.
• Lead efforts to migrate existing systems to integrate directly with a new solution.
• Modernize the commissions API through a tokenized and reportable architecture.
• Ensure data is transferred accurately and securely to support audit readiness.
• Collaborate closely with cross-functional teams.
• Participate in architectural discussions.
• Provide development support for both new and existing applications.

Software Engineer, Golang, Java

Artificial Intelligence

• Package, test, and deploy applications across Mac and Windows endpoints
• Serve as the main EUC liaison to the AI team
• Support installation and configuration of enterprise AI tools on user endpoints
• Monitor, measure, and report on endpoint performance impacts
• Design and implement automated workflows for provisioning AI client software
• Continuously improve standard operating environment images and deployment standards
• Configure and enforce endpoint policies
• Act as a subject matter expert on enterprise AI tools
• Serve as Tier 3 escalation for endpoint incidents related to AI applications
• Evaluate emerging AI tools
• Maintain and update internal documentation, runbooks, and support processes
• Collaborate with cross-functional teams

Senior Observability Engineer

Subject Matter Expert – Hybrid Cloud

Senior Platform Engineer – AKS/EKS

Senior DevOps Engineer, Kubernetes

Software Engineer, Golang, Java

AI Endpoint Engineer