ASCENDING Inc.

DevOps Engineer

• Setup, install, configure and maintain build infrastructure
• Create and maintain build and deployment scripts
• Maintain source control branches
• Perform periodic builds and deployments to production environment
• Perform manual code merges and deploy partial releases and patches
• Work with other IT teams to review pre-release checklists and coordinate activities to be performed prior to, during and post releases by others
• Work with other IT teams to perform troubleshooting and resolution of build and deployment issues in sprint and during releases related to deployment targets, databases, certificates, permissions, firewall changes, IIS configurations and any other system and network dependencies
• Work with Development teams and participate in troubleshooting high priority application related issues after releases
• Configure and maintain application settings and credentials
• Perform administration of Azure DevOps Servers including regular maintenance, user management and security
• Design and implement policies for managing source code within ADO and Git, including branching, merging and tagging policies to support frequent releases, concurrent development, and partial fixes
• Create and maintain documentation of the build and release processes
• Develop metrics and reporting for build and release tasks
• Investigate, evaluate, propose and implement new tools or processes to improve the reliability, stability and efficiency of the build and deployment pipelines
• Participating in weekly on-call rotation for triaging production critical issues

Senior DevOps Engineer

Data Engineer

• Design and build reliable data load processes for databases and file systems
• Implement data solutions using .NET, SSIS, and SQL Server
• Build reporting systems to monitor system performance and error rates
• Define and document transformation rules for data integrity
• Develop, optimize, and performance-tune ETL processes
• Partner with engineers to deliver data services for applications
• Analyze workloads to improve system performance
• Produce documentation and test procedures, perform unit testing

Data Engineer – AML

Sales

• Lead new-logo growth for customer care BPO services across U.S. and international markets
• Own the end-to-end enterprise sales cycle—strategy, prospecting, orchestration, closing—and partner post-sale to scale accounts
• Build and execute the strategic sales plan to win net-new BPO contracts across target verticals
• Develop a predictable new-business pipeline via targeted outreach, advisors/influencers, campaigns, conferences, and industry events
• Lead prospecting, qualification, solution shaping, proposal/RFP ownership, pricing/negotiation, and close
• Create tailored presentations and value propositions for executive audiences
• Collaborate with leadership on market expansion strategy; identify high-potential niches
• Partner post-close with account management/operations to ensure onboarding, optimization, and growth.

Enterprise Sales Director

Cloud Engineer

• Architect, deploy, and manage EKS clusters on AWS, ensuring scalability, reliability, and cost efficiency
• Design and implement Infrastructure as Code (IaC) solutions using Terraform to manage cloud resources across multiple environments
• Collaborate with application and platform engineering teams to modernize workloads and migrate monolithic applications into cloud-native, containerized microservices
• Implement and refine observability solutions (monitoring, logging, alerting) to ensure high availability and performance of cloud infrastructure
• Develop and enforce cloud security best practices, including IAM, networking, secrets management, and container security
• Drive automation initiatives to improve CI/CD pipelines and reduce operational overhead
• Evaluate and recommend new AWS services, containerization strategies, and IaC patterns to improve cloud efficiency and developer productivity
• Mentor junior engineers and foster a culture of automation, DevOps, and continuous learning.

Business Intelligence Analyst

• Partner with business stakeholders, analysts, and engineers to assess reporting needs and develop effective data solutions.
• Gather and translate business requirements into data specifications, ensuring alignment with organizational goals.
• Design and develop reporting solutions including dashboards, scorecards, and tabular data visualizations.
• Create and maintain reports using SQL Server Reporting Services (SSRS) and deploy them via Visual Studio and Report Builder.
• Write, optimize, and manage SQL queries to support complex reporting requirements.
• Analyze report requests to ensure they meet business needs and identify opportunities for optimization.
• Identify and eliminate redundant or unnecessary data points in reports to enhance clarity and usability.
• Validate and reconcile data discrepancies across multiple sources to maintain data integrity.
• Troubleshoot and resolve issues related to reports, queries, and analytics; provide user support for reporting issues.
• Maintain a catalog of existing reports and ensure proper documentation.
• Conduct complex data mining exercises and interpret results through various analytical methods.
• Offer recommendations to management for process improvements and performance metrics; participate in QA testing and project implementation efforts.
• Serve as a bridge between business processes and business intelligence to drive insights and improve operational efficiencies.

Data Reporting Analyst

• Maintain and deploy monitoring and alerting
• Design, configuration and maintenance of log aggregation solution at a large scale
• Set up and manage ingestion pipelines and data transformations
• Automate tasks and build robust monitoring systems using ELK, Dynatrace, Prometheus, OTEL and Grafana
• Write and maintain documentation for audit and certification requirements
• Troubleshoot, capacity planning, and performance analysis activities
• Research new monitoring requirements and, when needed, write code
• Excellent scripting to automate monitoring tasks

Senior DevOps Observability Engineer

DevOps Engineer (Windows)

• Setup, install, configure and maintain build infrastructure
• Maintain source control branches
• Perform periodic builds and deployments to production environment
• Review pre-release checklists with IT teams and coordinate activities to be performed prior to, during and post releases by others
• Troubleshoot and resolution of build and deployment issues in sprint and during releases related to deployment targets, databases, certificates, permissions, firewall changes, IIS configurations and any other system and network dependencies
• Work with Development teams and participate in troubleshooting high priority application related issues after releases
• Configure and maintain application settings and credentials
• Perform administration of GitHub including regular maintenance, user management and security
• Design and implement policies for managing source code within ADO and GitHub, including branching, merging and tagging policies to support frequent releases, concurrent development, and partial fixes
• Create and maintain documentation of the build and release processes
• Develop metrics and reporting for build and release tasks
• Investigate, evaluate, propose and implement new tools or processes to improve the reliability, stability and efficiency of the build and deployment pipelines
• Participating in weekly on-call rotation for triaging production critical issues