Salary
💰 $125,000 - $140,000 per year
Tech Stack
AzureITSMRPAServiceNow
About the role
- Shape and evolve the company’s AI strategy in alignment with business priorities.
- Define vision, principles, and success metrics for AI adoption.
- Act as an internal advocate and thought leader for responsible AI innovation.
- Partner with departmental AI Champions to identify and prioritize high-value use cases.
- Build and maintain a roadmap balancing quick wins with long-term transformation.
- Stay current on AI/automation trends and industry benchmarks.
- Prioritize initiatives based on business value, feasibility, and risk.
- Prototype, test, and scale AI solutions across departments.
- Ensure solutions are secure, compliant, and aligned with governance standards.
- Educate internal teams on AI capabilities, use cases, and best practices.
- Develop training, playbooks, and resources to build AI fluency across the company.
- Define and track KPIs to measure effectiveness and ROI.
- Report progress and outcomes to leadership.
Requirements
- Experience with Generative AI tools (ChatGPT, Gemini, Claude, etc.)
- Familiarity with enterprise AI platforms (ServiceNow Now Assist, Salesforce Einstein, Microsoft Copilot, Azure AI Foundry).
- Skilled in prompt engineering, workflow design, and reusable playbooks.
- Ability to prototype solutions using APIs, no/low-code, and automation tools.
- Knowledge of RPA, workflow automation, and ITSM/CRM integrations.
- Awareness of deployment practices to scale AI solutions securely and compliantly.
- Strong cross-functional communication and leadership skills.
- health, dental, and vision insurance
- retirement savings options
- flexible time off (FTO)
- professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Generative AIprompt engineeringworkflow designAPIsno-codelow-codeRPAworkflow automationITSMCRM integrations
Soft skills
cross-functional communicationleadership