Ascend Technologies

AI Architect, Strategist

Ascend Technologies

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $125,000 - $140,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AzureITSMRPAServiceNow

About the role

  • Shape and evolve the company’s AI strategy in alignment with business priorities.
  • Define vision, principles, and success metrics for AI adoption.
  • Act as an internal advocate and thought leader for responsible AI innovation.
  • Partner with departmental AI Champions to identify and prioritize high-value use cases.
  • Build and maintain a roadmap balancing quick wins with long-term transformation.
  • Stay current on AI/automation trends and industry benchmarks.
  • Prioritize initiatives based on business value, feasibility, and risk.
  • Prototype, test, and scale AI solutions across departments.
  • Ensure solutions are secure, compliant, and aligned with governance standards.
  • Educate internal teams on AI capabilities, use cases, and best practices.
  • Develop training, playbooks, and resources to build AI fluency across the company.
  • Define and track KPIs to measure effectiveness and ROI.
  • Report progress and outcomes to leadership.

Requirements

  • Experience with Generative AI tools (ChatGPT, Gemini, Claude, etc.)
  • Familiarity with enterprise AI platforms (ServiceNow Now Assist, Salesforce Einstein, Microsoft Copilot, Azure AI Foundry).
  • Skilled in prompt engineering, workflow design, and reusable playbooks.
  • Ability to prototype solutions using APIs, no/low-code, and automation tools.
  • Knowledge of RPA, workflow automation, and ITSM/CRM integrations.
  • Awareness of deployment practices to scale AI solutions securely and compliantly.
  • Strong cross-functional communication and leadership skills.
Benefits
  • health, dental, and vision insurance
  • retirement savings options
  • flexible time off (FTO)
  • professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Generative AIprompt engineeringworkflow designAPIsno-codelow-codeRPAworkflow automationITSMCRM integrations
Soft skills
cross-functional communicationleadership
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