Dynamics CRM Administrator

ASC Engineered Solutions

CRM Administrator responsible for managing and improving the Dynamics 365 Sales environment. Collaborating with sales and IT to enhance system usability and training.

Posted 6/4/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Configure and maintain Dynamics 365 Sales, including forms, fields, views, dashboards, business rules, calculated fields, and basic process automation.
Support CRM data quality through duplicate detection, record merging, field cleanup, ownership correction, bulk updates, and hygiene reporting.
Assist with account, contact, opportunity, quote, lead, activity, and project-related CRM processes.
Support CRM training by preparing walkthroughs, process documentation, and training materials including within our digital adoption platform.
Provide day-to-day CRM support for users, including troubleshooting, process questions, and adoption support.
Coordinate with internal IT and external CRM vendors to execute enhancements, resolve issues, and validate completed work.
Perform testing for configuration changes, vendor deliverables, bug fixes, and new functionality before release.
Maintain documentation for CRM processes, field definitions, configuration changes, and release notes.
Help manage CRM backlog items, priorities, timelines, and follow-ups.
Identify opportunities to simplify CRM workflows, improve user experience, and reduce manual work.

Requirements

What you’ll need

4+ years of CRM administration within Dynamics 365 Sales and Dataverse.
Experience configuring CRM forms, fields, views, dashboards, business rules, calculated fields, and security settings.
Strong understanding of CRM data structures, record ownership, duplicate management, and data cleanup.
Experience with Power Automate, Power BI, Excel, Power Platform.
Experience with ERP/customer master data, quoting, CPQ and data integrations.
Microsoft Dynamics 365 or Power Platform certifications.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account ASC Engineered Solutions Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1850 ⚡ Energy Manufacturing
Energy
Construction ASC Engineered Solutions is a provider of innovative engineered solutions, specializing in pipe joining systems, fire protection, and flow control products for various applications including mechanical and plumbing systems. Their services cater to a wide range of industries such as commercial, industrial, and residential, offering comprehensive solutions for data centers, oil and gas, mining, energy and power, food and beverage, as well as water and wastewater systems. ASC also provides advanced digital tools like ASC ConnectED™ to streamline product selection and project management. Dynamics CRM Administrator 🔥 1 minute ago 🔔 Pennsylvania – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Configure and maintain Dynamics 365 Sales, including forms, fields, views, dashboards, business rules, calculated fields, and basic process automation.
Support CRM data quality through duplicate detection, record merging, field cleanup, ownership correction, bulk updates, and hygiene reporting.
Assist with account, contact, opportunity, quote, lead, activity, and project-related CRM processes.
Support CRM training by preparing walkthroughs, process documentation, and training materials including within our digital adoption platform.
Provide day-to-day CRM support for users, including troubleshooting, process questions, and adoption support.
Coordinate with internal IT and external CRM vendors to execute enhancements, resolve issues, and validate completed work.
Perform testing for configuration changes, vendor deliverables, bug fixes, and new functionality before release.
Maintain documentation for CRM processes, field definitions, configuration changes, and release notes.
Help manage CRM backlog items, priorities, timelines, and follow-ups.
Identify opportunities to simplify CRM workflows, improve user experience, and reduce manual work. 🎯 Requirements
4+ years of CRM administration within Dynamics 365 Sales and Dataverse.
Experience configuring CRM forms, fields, views, dashboards, business rules, calculated fields, and security settings.
Strong understanding of CRM data structures, record ownership, duplicate management, and data cleanup.
Experience with Power Automate, Power BI, Excel, Power Platform.
Experience with ERP/customer master data, quoting, CPQ and data integrations.
Microsoft Dynamics 365 or Power Platform certifications. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Associate Customer Success Manager 🔥 23 minutes ago VOLT AI 11 - 50 🤖 Artificial Intelligence 🔐 Security Website LinkedIn All Job Openings Customer Success Manager responsible for onboarding and supporting customers at VOLT. Ensuring customer satisfaction and growth through effective relationships and proactive engagement. 🇺🇸 United States – Remote 💵 $55k - $70k / year 💰 Venture Round on 2021-01 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏆 Customer Success Senior Client Success Manager 🔥 23 minutes ago Absorb Software 501 - 1000 ☁️ SaaS 📚 Education 🏢 Enterprise Website LinkedIn All Job Openings Senior Customer Success Manager managing customer onboarding and advocacy for a mentorship platform. Driving product adoption and retention in B2B SaaS by aligning mentorship goals with business outcomes. 🇺🇸 United States – Remote 💰 $59M Private Equity Round - Absorb LMS on 2017-09 ⏰ Full Time 🟠 Senior 🏆 Customer Success Customer Success Manager 🔥 1 hour ago Zayo Group 1001 - 5000 📡 Telecommunications 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Customer Success Manager at Zayo managing customer lifecycle from purchase through renewal in telecommunications. Focusing on customer engagement, retention and growth opportunities with data-driven strategies. 🇺🇸 United States – Remote 💵 $68.1k - $104.7k / year 💰 $92.9M Grant on 2023-06 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor Customer Success Manager – Mid-Market 🔥 1 hour ago Popl 51 - 200 🤝 B2B ☁️ SaaS Website LinkedIn All Job Openings Customer Success Manager managing mid-market customers for a startup that turns in-person events into measurable growth. Ensuring onboarding, product adoption, and driving customer retention. 🇺🇸 United States – Remote 💵 $100k - $150k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Partner Success Consultant – Commerce 🔥 1 hour ago Hopper 201 - 500 Website LinkedIn All Job Openings Partner Success Consultant driving measurable business growth through strategic consulting and platform optimization. Supporting senior executives to realize the potential of the HTS Commerce platform. 🇺🇸 United States – Remote 💵 $250k - $300k / year 💰 $96M Venture Round on 2022-11 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM administrationDynamics 365 SalesDataverseconfiguration of CRM formsdata cleanupduplicate managementPower AutomatePower BIExcelPower Platform

Soft Skills

troubleshootingprocess documentationtraining preparationuser supportcoordinationworkflow simplificationuser experience improvementprioritizationtimelines managementfollow-ups

Certifications

Microsoft Dynamics 365 certificationPower Platform certification