Credit and Collections Specialist

ASC Engineered Solutions

Credit and Collections Specialist managing B2B collections calls and settling invoice disputes. Collaborating closely with customers and internal teams to ensure payment and resolve issues.

Posted 5/6/2026full-timeOak Brook • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact

Initiate B2B Collection calls to reduce DSO and ensure prompt payments.
Prepare weekly ageing reports.
Monitor customer accounts for non-payment or late pay.
Send Statements, Invoice copies, packing slips, Bol & proof of deliveries if needed.
Pull credit reports.
Process 10-day demand letters.
Establish strong relationships with customers.
Good Analytics to resolve disputed invoices & resolve customer inquiries.
Navigate through the sales system to research disputes and resolve promptly.
Ability to manage a high-volume environment.
Responsibility of processing customer payments through various sources, ACH, Wires & lock box.
Ability to reconcile cash applications to general ledgers. Process Excel spreadsheets for balancing and uploading to the system.
Experience with working through customer portals to pull payment details or dispute details.
Responsibility of processing RMAs or credits.
Collaborating closely with customer service, warehouses & sales management to resolve disputes.
Mail invoices.
Scan checks.

Requirements

What you’ll need

Associates ‘s Degree or Equivalent years of related work experience required.
2+ years Accounts Receivable experience required.
Experience with Excel (pivot tables, V-Lookup).
Experience using D365 and Power BI.
Fundamental understanding of accounting and payment applications.
Strong Analytical and problem-solving skills.
Effective Written and verbal communication.
Bilingual English/ Spanish a plus.

Benefits

Comp & perks

Compensation range for this position is $50,000.00 - $65,000.00 USD annually.
Careful consideration of additional factors such as education, training, work experience, job-related skill set, location, and industry knowledge.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Accounts ReceivableExcelD365Power BIAnalytical skillsProblem-solvingCash applicationsReconciliationB2B CollectionsPayment processing

Soft Skills

CommunicationRelationship buildingCollaborationOrganizational skillsAttention to detailTime managementCustomer serviceDispute resolutionAdaptabilityHigh-volume management

Certifications

Associates Degree