Product Technology Manager
ASC Engineered Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, California • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Answer technical questions on Reliable products submitted by telephone and email
- Perform technical training for Reliable personnel
- Assist with creation and maintenance of technical documentation
- Meet with customers, specifying engineers, and end users to discuss the use, features, and benefits of Reliable products
- Provide technical presentations to industry associations, customers, specifying engineers, and end users
- Plan, develop, and execute hands-on and classroom training for sprinkler system designers and fitters
- Provide input on new products and product improvements
- Troubleshoot Reliable products
- Represent Reliable at industry events (AFSA, NFPA, NFSA, SFPE, etc.)
- Directly support sales force as necessary
- Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor
- Performs other duties as directed
- Competencies:
- Ability to solve complex technical problems
- Outstanding attention to detail and accuracy
- Strong customer service, interpersonal, and collaboration skills
- Possesses strong commitment to a team environment while working well independently
- Excellent written and oral communication skills
Requirements
- Associates degree in fire protection, mechanical technology or Related Field
- 7+ years in fire sprinkler system design and installation
- Detailed understanding of NFPA standards and FM Global Loss Prevention Data Sheets
- Extensive knowledge of all types of fire sprinkler systems as well as design and installation practices
- Ability to safely drive a pickup truck /trailer combination in excess of 15,000 lbs
- Ability to interpret construction drawings and specifications
- Strong presentation skills, including the ability to present to large groups
- Proficient in Microsoft Office Software and AutoCAD
Benefits
- Job Benefits 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fire sprinkler system designinstallation practicestechnical documentationtroubleshootingpresentation skillsinterpret construction drawingsMicrosoft OfficeAutoCADtechnical trainingproduct improvement
Soft skills
problem solvingattention to detailcustomer serviceinterpersonal skillscollaborationteamworkindependencewritten communicationoral communicationsafety awareness
Certifications
Associates degree in fire protectionAssociates degree in mechanical technology