Mid-level IT Operations Analyst – Access Management, IAM, IDM

ASAAS

IT Operations Analyst focused on Identity and Access Management at fintech. Responsible for ensuring appropriate access to technology resources and enhancing security processes.

Posted 6/23/2026full-timeJoinville • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Act as the front line, resolving tickets and access requests (via Zendesk and Slack), ensuring short SLA response/resolution times.
Perform critical review and validation of access requests.
Manage the full identity lifecycle (creation, modification, deactivation, and deletion) across the company’s main tools.
Manage access permissions and profiles, strictly enforcing the principle of least privilege.
Identify opportunities and implement automations in access request, approval, and provisioning workflows.
Actively support the evaluation of Proofs of Concept (PoCs) and the implementation project for the new IDM system.
Assist in creating connectors and integrations via REST APIs.

Requirements

What you’ll need

Proven experience at a mid-level (Pleno) in IT Operations and Infrastructure roles.
Hands-on experience with the Principle of Least Privilege (ensuring only required access).
Experience with SoD (Segregation of Duties) matrices and role-based access control (RBAC).
Technical ability to investigate, diagnose, and resolve issues in system integrations and user accounts.
Understanding of REST API concepts and basic programming logic.
Knowledge of configuring secure login methods such as SSO and SAML.
Experience with commercial IDM/IGA solutions (e.g., SailPoint, Okta, or CoffeeBean).

Benefits

Comp & perks

Medical and dental insurance with no co-payment
Life insurance
Medication purchase assistance
Fitness subsidy
Financial wellness support for the team via Neon
4 free monthly sessions with a therapist or nutritionist
Free meals at headquarters
Childcare assistance
Parental support program
Extended maternity and paternity leave
In-company training platform
Education assistance subsidizing 70% of tuition for undergraduate degrees and language courses
Home office allowance
Work equipment provided
Furniture allowance
Partnership with WOBA for coworking access across Brazil
Day off during birthday month
Happy hour allowance
Referral bonus for new hires
Performance bonus based on annual targets
Stock options plan
Casual environment, no dress code

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

identity lifecycle managementaccess request managementREST APIrole-based access controlSegregation of Dutiessystem integrationsuser account managementsecure login methodsSAMLSSO

Soft Skills

problem-solvingcommunicationcollaborationcritical thinkingattention to detail