Senior UX Writer, Systems

Articulate

Sr UX Writer II at Articulate creating content systems for a leading SaaS training platform. Play a key role in keeping UX writing user-centered and scalable across products.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $122,600 - $183,800 per yearWebsite

About the role

Key responsibilities & impact

Serve as a thought leader in UX writing, contributing to the development of best practices and advocating for a user-first approach across teams
Document and maintain the styles and standards for UX writing across all products
Conduct audits, identify patterns, and lead brainstorming sessions to design the best user experiences and identify areas for optimization
Clearly communicate creative concepts to stakeholders representing strategic and user-focused viewpoints with confidence and ease
Independently lead UX writing initiatives from discovery through implementation, ensuring alignment with product strategy and driving measurable improvements in user experience and engagement
Bring judgment to how AI fits into content design work; using it where it adds value, helping the team calibrate processes, and contributing to responsible practices
Partner closely with design teams on accessibility and localization initiatives, ensuring content is inclusive and usable for all
Leverage deep understanding of how authoring UI decisions affect authors working across languages and regions
Shape and advocate for patterns that reduce friction for multilingual workflows
Ensure strategic alignment of UX writing discipline with Articulate’s product principles and brand voice
Leverage user research, A/B testing, and performance analytics to refine UX copy and optimize user interactions
Adapt and evolve writing systems and resources to meet future product and user needs
Collaborate with researchers, product managers, engineers, designers, and other stakeholders to establish conversational, cohesive experiences with a unified voice
Communicate productively with visual thinkers and advocate for your point of view
Work cross-functionally to build experiments, develop hypotheses, and test plans
Socialize and champion writing guidance and best practices at all organizational levels, from individual contributors to executive stakeholders
Foster a culture of collaboration, where constructive feedback and open dialogue are required
Demonstrate professional, positive, and proactive communication with peers
Mentor developing peers on processes, product knowledge, and best practices

Requirements

What you’ll need

8+ years of experience as a UX Writer with a deep understanding of user-centered design principles
Experience with localization workflows, including writing for translatability, working with translation management systems, or collaborating with L10n engineering teams
A builder who’s comfortable in a high-growth environment
A demonstrated ability to use empathy, logic, and data to inform design choices
Excellent communication and presentation skills, including the ability to present research to stakeholders and executive leadership
Proven fluency with AI tools (e.g., Claude, ChatGPT, or similar) applied to content design workflows—not just as a user, but as someone who builds and maintains AI-powered systems for team-wide use
A passion for building accessible, inclusive, quality products — and to evangelize those practices
Collaborative mindset and comfortable working effectively in cross-functional teams
A compassionate doer who seeks to improve our processes and regularly works to identify areas to maximize team efficiency
Great team player, highly self-motivated. Ability to collaborate closely with technical writers, product designers, product managers, and engineers
You are resilient, reliable, and optimistic

Benefits

Comp & perks

bonuses
robust suite of benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UX writinguser-centered design principleslocalization workflowsA/B testingperformance analyticscontent designAI toolswriting for translatabilitytranslation management systemsmultilingual workflows

Soft Skills

communication skillscollaborationempathyproactive communicationmentoringproblem-solvingpresentation skillsteam playerresilienceoptimism