Arrow Electronics

CRM Product Owner

Arrow Electronics

full-time

Posted on:

Location Type: Remote

Location: Poland

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About the role

  • Define and manage the CRM product roadmap, aligning it with business goals
  • Serve as the primary liaison between business stakeholders, end users, and technical delivery teams
  • Own the product backlog; prioritize features and enhancements
  • Lead and participate in Agile ceremonies and ensure clear acceptance criteria
  • Collaborate with Sales, Marketing, Customer Service, and IT
  • Maintain awareness of Salesforce platform capabilities
  • Ensure data integrity, compliance, and security standards are upheld
  • Monitor and report on CRM adoption, KPIs, and business outcomes
  • Champion user training, change management, and communication

Requirements

  • Define and manage the CRM product roadmap
  • Serve as the primary liaison between business stakeholders
  • Own the product backlog
  • Lead Agile ceremonies and ensure clear acceptance criteria
  • Collaborate with Sales, Marketing, Customer Service, and IT
  • Maintain awareness of Salesforce platform capabilities
  • Ensure data integrity, compliance, and security standards
  • Monitor and report on CRM adoption, KPIs, and business outcomes
  • Champion user training, change management, and communication
Benefits
  • Private healthcare
  • MyBenefit system
  • Friendly work atmosphere
  • Modern, well-located office
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM product roadmap managementproduct backlog ownershipAgile methodologiesKPI monitoringdata integritycompliance standardssecurity standardsuser trainingchange management
Soft Skills
liaisoncollaborationcommunicationleadership